IT Vendor Manager

HS2
Job Description

Base salary: £36,300 c. £45,350 pa depending on skills and experience.

In addition, we offer a flexible benefits fund of 15% which is paid on top of base salary and is fully pensionable, as well as a range of competitive benefits – check them out in the Benefits section on our website.

HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.

As an IT Vendor Manager at HS2 you will be responsible for the management of vendors to ensure alignment of vendor performance objectives and relationship management activities with business and commercial objectives and sourcing strategies. The role conducts day-to-day management activities to ensure vendors meet key performance indicators and agreed targets.

About the role:

• Manage vendors to ensure alignment of vendor performance objectives and relationship management activities with business and commercial objectives and sourcing strategies.
• Manage vendors to meet key performance indicators and agreed targets.
• Engage proactively and collaboratively with vendors to resolve incidents, problems, or unsatisfactory performance.
• Manage implementation of vendor service improvement actions. Identify constraints and opportunities when negotiating or renegotiating contracts.
• Conduct innovation activities, working with vendors and IT stakeholders to embed innovation across vendor management processes.
• Facilitate design thinking workshops, working with vendors and relevant stakeholders to co-create innovative capabilities and solutions across the integrated supply chain.
• Perform bench-marking and make use of vendor performance data to ensure that performance is adequately monitored and regularly reviewed.
• Apply standards and procedures to implement a consistent approach to vendor onboarding, service delivery, service improvement.
• Support cost optimisation efforts, working with stakeholders to reduce costs arising from service issues.
• Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI.

About you:

• Continual service improvement. Ability to analyse current processes, identify and implement opportunities to optimise processes, and lead and develop a team of experts to deliver service improvements.
• Stakeholder Management. Ability to build and manage strong relationships, as well as influence internal and external stakeholders.
• Conflict resolution. Ability to network and negotiate with suppliers and other stakeholders, to resolve conflicts.
• Service reporting. Ability to effectively use data analytics to showcase business performance.
• Policy Advice. Ability to define policies, providing guidance to others on working in the strategic context.
• Innovation. Ability to drive an innovative culture, working with vendors to co 1 create value across the integrated supply chain.
• Measurement. Ability to measure vendor performance and align to with business and commercial objectives and sourcing strategies.
• Knowledge of policy, legislative, regulatory and operational constraints, adapting technology where needed.
• Knowledge of procurement frameworks, issues, risks, governance, compliance, and assurance.
• Understanding of the product environment, and its impact on supplier contract management.
• Some knowledge of the industry and functional areas.
• Experience of using IT procurement frameworks and attendant processes.
• Experience of commercial, partner, vendor or supplier management where governance, quality and compliance criteria has to be met.
• Experience working in complex IT supplier eco-systems, within a fast-paced major infrastructure programme with multiple stakeholders.
• Experience of collaboration and co-innovation with global IT vendors to drive service improvements.

It is expected that you will actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.

As HS2 Ltd do not hold a sponsorship license from the Home Office, we are not able to provide sponsorship to any applicant. Applicants must already have the Right to Work in the UK at the time of application and our process involves a Right to Work validation prior to the interview stage. Note, there are certain types of time-bound visas that we cannot accept.

Any offers made to applicants will be subject to satisfactory completion of pre-employment checks which include Nationality & Immigration Status, employment references, DBS, Financial and Education checks.About Us

High Speed 2 (HS2 Ltd) will be the UK’s new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain’s major population centres, boost the economy and create thousands of jobs.

HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff – living our values of Safety, Respect, Integrity and Leadership.

In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.

HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others’ health and safety by taking personal responsibility for working to our ‘Safe at Heart’ programme principles and following safe working procedures at all times.

HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential.