Property Manager

Tunbridge Wells, Kent
AMR – Specialist Property Recruiters

My client is a leading, mutli-award winning, independent, family run estate and letting agency, which has been trading in Kent since the late 1970’s. They require an experienced Property Manager to work within a busy and well-established department. The main purpose of the role is to ensure the smooth running of our lettings portfolio and help to build the lettings side of their business, to increase market share and to make the company more profitable.

Experience / Knowledge of Property Management / Lettings is Essential Communication:Always ensuring landlords, tenants, contractors and colleagues are fully aware of actions you have taken, programmes of work and progress, and recording the same to the property management system.

Key Responsibilities: Property Visits / Inspections Reporting to Landlords on repair issues etc. Ensure reasonable resident issues and service requests are addressed promptly Dealing with contractors – quotes – job supervision etc. Monitoring and arranging Gas Safety renewals, EPC’s & EICR’s. Negotiating and co-ordinating renewal contracts Preparation of renewal tenancy agreements Negotiating the return of deposits between landlord and tenant (including co-ordination of any repairs and cleaning as required) Liaising with Landlords on a range of issues General Administration duties Service of legal notices Key Management Monitoring reports on lettings software to ensure all tasks are being dealt with Ensuring tenants are adhering to their Tenancy Agreements and acting upon any breaches of their Tenancy Agreements as and when necessary Securing and seeking new business opportunities to help grow our business General: Assisting and reporting to the Lettings Director Assisting manning the office including constant telephone monitoring, registering applicants for sales and lettings, and arranging appointments with vendors/landlords/tenants for sales and letting viewings when relevant To help organise and participate in any company marketing events It is imperative for the successful candidate to be organised, self-motivated, enthusiastic and be able to deliver under pressure and be confident dealing with clients both in person and over the phone

Candidate Profile:

• To be a good team player but also to be able to work using their own initiative
• To be confident with our clients in person and over the phone Motivated individual with a proven track record of delivering fantastic customer service
• Must be articulate and well-spoken with excellent communication skills
• Must be disciplined and well organised To be computer literate – essential basic knowledge of Microsoft office programs To have a flexible approach to work To have good inter-personal skills and a high attention to detail
• Have the ability to multi task and prioritise workload
• To be adaptable, of smart appearance, good humour and a good listener Local area knowledge is preferable
• ARLA qualified desirable but not essential
• Previous working knowledge of Jupix & Street advantageous
• Full, clean driving license and your own car essential

Working Hours: –

• Full time (5 days a week) to include some Saturdays.
• Hours of work are Monday-Friday 08.45 – 17.00
• Saturday 09.00 – 16.00.
• Holiday entitlement: 20 days per annum plus Bank Holidays.
• After 3 years of continuous service, you are entitled to 1 additional day of holiday for each completed year, capped at 24 days’ annual leave plus bank holidays (pro-rata for part-time staff).