Programmes Data Manager

THE UNITED WORLD COLLEGES
Job Title: Programmes Data Manager

Basis of Appointment: Full Time (38.5 hours)

Reporting to: Director of Education

Location: London – hybrid working

Salary: £45,000 gross per annum

Changing the world takes passion and dedication

UWC is a global family of schools with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our 18 schools on four continents. There they don’t just learn how to be great at passing exams. They learn how to communicate across cultural boundaries. They develop the skills to be a changemaker. They design and engage in initiatives that transform their lives and the lives of those around them for the better.
Our students go on to become leaders in politics, NGOs, social enterprises, community movements, charities, and business. For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers, becoming part of a global community of over 60,000 changemakers transforming the lives of others.

About UWC

The UWC International Office is the executive arm of UWC International, a UK registered charity, and is situated at the heart of the UWC movement. Located in central London and Berlin, the UWC International Office collaborates closely with all stakeholders from across the UWC movement, engages the UWC alumni community of more than 60,000 members and serves UWC International’s governance bodies. Responsibilities include global fundraising, global communications, promotion and marketing, supporting the network of over 150 UWC national committees in their daily work and growth, global strategy development and implementation and assisting the UWC schools.

One of the things that makes us the most proud is our network of over 4,000 dedicated volunteers, who make up the UWC national committees in charge of finding and selecting students in more than 150 countries worldwide. Our national committee volunteers – UWC alumni, parents of UWC students or alumni, education professionals and community leaders who believe in UWC’s mission – make it possible to seek out the most promising and diverse students in each country, with over 80% of students selected by UWC national committees receiving a scholarship.

Do you want to help us support our volunteers and make sure many more young people get this life-changing opportunity?

Job Scope

This role is pivotal in fulfilling UWC International’s Programmes remit, with key responsibilities including the management of the National Committee reporting process, oversight of the Schools and Colleges Feedback System implementation, and maintenance of pertinent records and data.
Your primary focus will be on ensuring the production of high-quality reports and maintaining audit accuracy, supporting systems and processes, evaluating policies and programmes, managing relationships with stakeholders, onboarding new staff and volunteers, and providing leadership to a small team. Occasional travel may be necessary to support role objectives.

Key responsibilities:

• Fully manage the National Committee reporting process, including data analysis and dissemination to key stakeholders
• Implement the outcomes of the Schools and Colleges Feedback System pilot, including a full rollout across UWC schools and colleges
• Maintain, update and analyse relevant records and data (e.g. the complaints log and other programme-related data).
• Ensure high-quality reporting and auditing with a high level of accuracy (e.g. with regard to school and college records and profiles, and NC annual reports).
• Support various systems and processes in place at UWC International, e.g. survey platforms and monthly newsletters.
• Evaluate policies, processes and programmes, innovate and trouble-shoot where necessary and make recommendations for improvements
• Manage relationships with and provide support to various stakeholders (internal and external)
• Onboard new staff at UWC schools and colleges and key volunteers at national committees in relation to relevant policies and processes
• Line manage two / three members of staff (Programme Coordinator, Programme Officers and Consultants, ensuring that objectives are set, reviewed and delivered, and to manage performance according to UWC IO guidelines
• Occasional travel in support of the objectives of the role (potentially up to three times per year)

The above is not an exhaustive list of duties and you will be expected to perform other duties as required.

Person specification Essential knowledge, skills and experience:

• Highly organised, with experience of planning, driving forward and adapting several distinct workstreams while meeting deadlines
• Experience of providing excellent customer service to internal and external stakeholders
• Strong relationship management and development skills, with experience of working effectively with globally dispersed colleagues, volunteers and stakeholders, and the ability to build consensus and leverage relationships
• Knowledge of project management principles and experience of driving forward and delivering complex projects
• Ability to think and work methodically, and to spot organisational improvements
• Experience of data analysis, report writing, presentation and effective dissemination
• Ability to use Google workspace and other resources, including data visualisation applications (such as PowerBI, Google Data Studio, AirTable) and databases, effectively and efficiently
• Ability to learn and adapt quickly
• Excellent written and verbal communication skills in English, with a strong attention to detail

Desirable knowledge, skills and experience:

• Experience of working or volunteering in the UWC system or other international educational setting or with NGOs or international organisations
• Line management experience
• Sound presentation, facilitation and training skills, online and in-person
• Experience of budgeting
• Good understanding of data protection issues and how they apply to day to day work

What we offer

As part of a commitment to our employees we offer:

• Generous holiday allowance – 28 days per year plus 8 public holidays (pro rata for part time or fixed term contracts).
• The standard working hours are 38.5 per week. Start and finish times can be agreed between managers and employees. We support flexible working and are happy to discuss different working patterns.
• We offer up to two days per year for volunteering and up to two days per year for study leave.
• We support staff development and provide access to training and a wide range of CharityComms resources through our UWCIO membership.
• We offer a health and wellbeing support package, which includes income protection, employee assistance programme, advice and legal support helpline, remote GPs access, medical second opinions, mental health support, physiotherapy, cycle to work and a wellbeing calendar featuring podcasts and webinars.
• Perks and discounts portal, which provides a range of discounts across shopping, dining, lifestyle, and entertainment. With thousands of offers on hundreds of top retailers.
• Contributory pension scheme, UWC International currently contributes up to 8% of the employee’s gross salary and the employee must match the percentage of up to 8% of their gross salary. The minimum contribution rate is 4%.

Working arrangements

We operate hybrid working arrangements, with 20% of the week worked in the office and 80% worked from home. There is the option to work additional days in the office if requested. These arrangements will be reviewed later this year. We support flexible working and would be happy to discuss different working patterns with candidates.

Any requirement to travel for work will be subject to a risk assessment and will take into account official government guidance on COVID-19 and any other health or security considerations applicable at the time.

Visa requirements

This role requires applicants to have the right to live and work in the UK to undertake the role. Please provide confirmation of your eligibility and willingness to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International in London will be subject to a right to work check on your immigration status in the UK.

Safeguarding

It is expected that the job holder will occasionally travel to UWC schools and colleges. For that reason, a Disclosure and Barring Service (DBS) check or international equivalent will be required before any job offer is made. We will also take up professional references prior to the second stage of the interview process.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and approachable.
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