Contract Office Manager

Worsley, Manchester
Howdens Joinery
Contract Office Manager – Contracts Division

Based in Manchester.

In order to meet the ever growing demands and success of our Contracts Division, we are now looking for a Contract Office Manager.

Based in our purpose built Hub in the Worsley area of Manchester and reporting to the Hub Operations Manager, you will ensure the smooth and efficient running of the Hub to produce kitchen tender packages for our contract clients within the agreed timescales, budgets and specifications.

Responsibilities in brief:

• Manage, motivate and develop the team
• Empower employees to take responsibility for their jobs and goals
• Produce relevant performance reports as and when required
• Ensure the Hub has sufficient cover during business hours by keeping up to date rotas for the office-based team, including holidays and sickness
• Work with the team to provide innovative solutions for design challenges, for example for inclusive kitchens or compact spaces
• Support in preparing relevant paperwork for Regional Contracts Managers to required specification and within agreed timelines
• Notify Hub Operations Manager of staff performance
• Support the office in the effort to achieve targets, particularly with regards to output, efficiency and turnaround time
• Process accurate estimates to the kitchen plans and design specification.
• Produce tender packs using Excel
• Develop commercial and product awareness to continue to produce cost-effective solutions
• Update and monitor workload trackers
• Ensure compliance with Health & Safety Regulations.
• Ensure all team members are aware of and compliant with GDPR regulations

Personal attributes and skills

• Ability to communicate and influence effectively at all levels, both verbally and in writing
• Have an extremely high level of accuracy and excellent attention to detail
• Ability to practice a high level of confidentiality
• Proven experience within the Contract Kitchen industry
• Strong planning and organisation skills
• Competent in using Excel with an understanding of basic Excel formulas
• Commercially astute with an understanding of high volume contract requirements
• Ability to work in a fast paced environment
• Excellent customer service skills with the ability to deliver within budget and strict time restraints
• Ability to problem solve under pressure
• Self-starter who is flexible, approachable and a team player

Howdens deeply value team working and reward our people in line with individual and team success through a competitive package of benefits including;

• Bonus (profit related)
• Matched contribution pension scheme
• Team incentives and outings
• 25 days holiday, rising to 27 days after 5 years
• Staff discount on Howdens products
• Share awards and prize draws

No Agencies