Chief Product Officer

Birmingham, Staffordshire
Lorien

Location: UK (remote)
Reports to: CEO and Board
Your team: 15 people, A hybrid of product focused employees in the UK and outsourced engineers abroad.

The Company:

A privately held SAAS company that has been providing accounting practice software for over 15 years, and picking up numerous awards internationally along the way.

Role:
You would be responsible for developing, communicating and executing the product vison, strategy and roadmap for the company’s accounting practice management software suite, and managing the UK based product, content teams and an offshore engineering team.

Applying your understanding of product management, SaaS technology and software delivery, you will work closely with the head of technology to ensure that the right product is developed, maintained and delivered to the client base; and work closely with the sales marketing teams to guide and help deliver product marketing strategies and campaigns.

Responsibilities:

• Product Management
  • Manage, evolve and execute the product visions and strategy for our SaaS software solution that serves accounting practices
  • As an executive, ensure that product strategies and plans align with overall business goals
  • In collaboration with the CEO, head of technology and other key stakeholders agree and deliver on the product roadmap
  • Work with our client success team to engage with clients to gather feedback, understand how they use our product and determine what future features are needed
• Product Marketing
  • Attend industry conferences, client and in-house events and be the key advocate for our product vision and development plans.
  • Working closely with the marketing team guide the development of product marketing strategies, go to market plans and campaigns about current and upcoming product features
  • Develop knowledge of competition and industry trends to identify new product opportunities and to assist marketing to develop product positioning statements and messaging.
• Leadership and Management
  • Provide reports to, and present to, and brief the board on product and technology matters
  • Be a senior member of the executive leadership team, participate in meetings and discussions to drive alignment and build consensus across the team to achieve overall business goals
  • Lead, mentor, and develop the UK based product team, including:
    • Agile project manager/scrum master
    • Product Analysts
    • Content Editors
  • Manage contracts and oversee delivery by the offshore engineering and QA team
  • Manage the budget and costs for the product and technology functions of the business
  • Manage the software development and product release lifecycle to ensure reliable development, delivery and maintenance of our software services
  • Manage resolution of operational and product functionality issues or outages
• Technology
  • Maintain current knowledge of technology landscape and software development practices
  • Work with the head of technology to:
    • Oversee all system design and changes in system architecture
    • Track, analyse and monitor technology performance metrics
    • Engage with external providers such as security consultants/pen. testers, etc.
    • Assist sales and marketing with the completion of IT questionnaires and other queries received during the sales process
    • Maintain IT policy and procedure documents

Requirements:

• 10+ years’ product management experience
• Proven track record of success in leadership positions
• Familiarity with marketing platforms, programs and policies
• Strong roject management and organisation skills
• Experience with programming frameworks
• Friendly and helpful attitude and the ability to develop and maintain excellent working relationships with clients, stakeholders, colleagues and peers.
• Strong written and verbal communication skills.
• High level of attention to detail, excellent follow through and reliability.
• Skills to independently evaluate and define client and system needs.
• Experience engaging with people across a variety of levels with diverse backgrounds.

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Carbon60, Lorien & SRG – The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

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