Reactive Contract Manager

Trowbridge, Wiltshire
Vital Human Resources

Vital Resource are working with one of the UK’s leading Facilities and Engineerinig companies

Job Details

Key Accountabilities

QHSE:

• To Manage the contract, in an effective and efficient manner, meeting the requirements and expectations of the Customers Team within the boundaries of the contract
• Carry out auditing to our quality systems including: NICEIC, SHEQ, Compliance, and workmanship inspections
• Maintain a consistent high level of engineering standards
• Continual incremental improvements of services provided to the Customers
• Attend regular meetings with the Customers to discuss, and appraise the Contracts performance
• Manage and oversee the CAFM system
• Ensure all operatives are provided with the necessary resources, materials, tools, and information to enable them to carry out their duties and for ensuring that safe working practices are adhered to

OPERATIONAL:

• Out of Hours support, and escalation procedures
• Continuity of operatives rotas, ensuring an escalation procedure is in place, and routine call outs and holidays periods are covered accordingly
• Support projects, small works and reactive works requests
• Provide support for statutory compliance / planned maintenance activities
• Review Innovation and Energy saving initiatives
• Reconcile, and provide monthly Financial applications to the Customer
• Manage WIP to avoid Financial penalties

COMMERCIAL:

• Working within Operational Budgets and constraints
• Provide costs for capital projects, plant replacement schemes
• Debt Management
• Assist in appointing Sub Contractors
• Assist in providing budget information, and compiling financial reports
• Review Sub Contractors performance, and billing applications

HR/STAFFING/TRAINING

• Staff mentoring, training, recruitment, sickness, holidays, disciplinary and grievance management
• Ensuring continuity of statutory training for all operatives undertaking work of this nature

Person Specification

• Minimum of one trade qualification, with the emphases on Mechanical, Electrical, ACOP for Commercial and Domestic Gas, Oftec Oil, and Competent Fault finding on BMS and Control Systems.
• Commercially astute
• Knowledge of Cyclical Maintenance, Task Based Systems

Qualifications

• Excellent customer interface skills, excellent telephone and communication skills
• Organised, able to prioritise and work to deadlines
• Commercially astute
• Excellent attention to detail both verbal & written
• Have excellent & capable skills in IT documentation in Microsoft Office/Excel packages
• To monitor IT systems, paperwork and contractual/company processes with regards to all Contract and Business Units requirements.
• Respond and administer paperwork systems to ensure the work force adheres to all planned maintenance, reactive & quoted works as required.
• Team player, flexible and able to work under pressure

If you do not hear from us within seven days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly.

Vital Human Resources is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of their age, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation.

£45,000 – £47,000 plus £7,000 car allowance