Commercial Director UK & Ireland

TCR Belgium

As the Commercial Director, you will report to the Managing Director of UK & Ireland and lead a team of commercial professionals. Your key mission is to expand market presence and lead commercial strategy across the region through strong customer relationships and a high-performing Key Account Management structure. Based at our Heathrow office, you’ll collaborate closely with commercial leaders across regions to drive global growth.

We’re looking for a proactive, experienced leader with a passion for business development and client management. You’ll thrive in a fast-paced environment, inspiring your team while driving strategic planning and succession. A strategic, forward-thinking team player is what we’re looking for; someone who is passionate about growing the business and working as a team to achieve our shared vision.

A snapshot of what you will be doing here:

As the Commercial Director, you will:

1. Drive revenue growth:
   1. Build and nurture relationships with key and new customers.
   2. Develop and execute a business development strategy aligned with TCR’s goals.
   3. Grow a sustainable, profitable commercial pipeline.
   4. Lead and develop a high-performing commercial team.
2. Manage Key Accounts:
   1. Oversee a best-in-class Key Account Management (KAM) structure.
   2. Provide training and guidance to Key Account Managers.
   3. Conduct regular customer surveys and translate feedback into actionable business opportunities.
   4. Utilise opportunities to enhance our client offering and client satisfaction.
3. Ensure operational excellence:
   1. Take ownership of commercial projects from start to finish.
   2. Collaborate with fleet and operations teams to define service level agreements and exceed client expectations.
   3. Analyse market trends, competitor activities and customer needs to ensure the customer proposition is best in class.
   4. Identify potential risks in commercial operations, including financial, contractual, and market risks, and develop strategies to mitigate them.
4. Optimize commercial processes:
   1. Lead and support a team focused on performance and continuous improvement.
   2. Implement efficient processes based on simplicity, standardisation, and automation.
   3. Manage and negotiate contracts, ensuring accuracy, compliance, and profitability.
   4. Build business cases to support new and existing business.
   5. Work closely with TCR experts across the globe to share best practices with a continual improvement mindset at heart.

We are looking for an individual who:

• Has strong commercial acumen and an analytical mindset.
• Demonstrates exceptional leadership skills.
• Is results-driven with a proven ability to identify and capitalize on new opportunities.
• Can manage multiple projects simultaneously in a fast-paced environment.
• Has excellent communication skills, capable of building partnerships at all levels.
• Has experience in the commercial sector, particularly in asset solutions.
• Demonstrates strong stakeholder engagement and customer focus.
• Is willing to travel across the UK and Ireland (approximately 20%).

We think you will love working with us

At TCR Group, we foster a vibrant and collaborative work culture that values each team member’s contributions and reflects our company values: integrity, open-mindedness, accountability, and passion. You’ll have the opportunity to drive change and contribute to our mission of sustainability in aviation. We are committed to creating an inclusive environment where everyone can thrive.

About our company

At TCR Group, we’re dedicated to revolutionising the aviation industry by providing integrated solutions for Ground Support Equipment (GSE). Our comprehensive offering includes GSE rental, leasing, and maintenance services. With our headquarters located near Brussels and a team of approximately 1700 employees, we boast a global operational presence spanning over 200 airports across America, Europe, Asia Pacific, and the Middle East. Our relentless commitment to excellence has established us as a trusted partner for our customers worldwide.

Do you think we could be a match? We look forward to meeting you!

If you are a skilled commercial director and ready to take on this exciting challenge and contribute to our success, we look forward to meeting you!