Business Support Coordinator/Office Manager

High Wycombe, Buckinghamshire
Hays
Business Support Coordinator, High Wycombe, £28500 – £33000

Your new company
An award-winning service business based in High Wycombe have a fantastic opportunity to join their company as a Full-Time Business Support Co-ordinator.
Your new role
As the Business Support Coordinator, you will be responsible for:

• Entering sales enquiries using CRM
• General sales administration tasks.
• Arranging site visits for team to survey work
• Follow up on all sales quotes, logging progress in CRM
• Data Entry and population of CRM with new clients, contacts, and sites
• Create new jobs and PPM contracts within our CRM software
• Book in and organise jobs via our CRM software, including support for our engineers regarding any issues that may arise.
• Populate preferred supplier list and ensure all subcontractors are compliant
• Finance administration tasks i.e. sending invoices, payment reminders.
• HR administration tasks for the operations team i.e. ordering uniform, processing new starters and leavers, monitoring absence, processing and managing holiday requests, processing DBS checks, booking training courses.
• Helpdesk email managed and escalated accordingly to the right department.
• Create company social media posts including staff updates and birthdays
• Create and send marketing emails to customer base.
• General office duties including answering the telephone, customer service and cover for staff holidays
• Any project work as required to support the senior management team
• Assist with managing trade water sales and administration
• Fleet Management Support
• Health and Safety Support

What you’ll need to succeed
In order to be successful in applying for the position of Business Support Coordinator, you will have:

• Previous experience within a busy multitasked business administration role covering office management, operations support, HR administration, sales support, and finance support
• Previous experience with any CRM Software- Workpal, Big Change, Connect Teams, Sales Force
• Confident, ambitious, self-starter and commercially aware
• Ability to work independently and take full ownership of work
• Advanced IT skills required, including Microsoft 365 and CRM software
• Excellent communication skills, both written and verbal
• Meticulous attention to detail
• Provide exceptional customer service
• The ability to multitask and work under pressure
• A team player who is happy to take on new tasks as required

Working hours are 40 hours a week / Monday – Friday 8:30-5pm with 30 minutes for lunch.

What you’ll get in return

• Established, multi-award-winning and growing company
• Established and exciting high-growth business with big ambitions
• Permanent position with the opportunity to progress as company grows
• 28 days holiday allowance (including Bank Holidays)
• Immediate start
• Salary negotiable, based on experience
• Auto Enrolment Pension scheme
• Friendly working team with quarterly team-building and social events
• Discretionary company bonus scheme following 6-months’ service
• Enhanced holiday allowance after 3 years’ service
• Birthday as holiday after 2 years’ service.

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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