National Account Manager

Dundee, Angus
STR First Ltd

Job description

Job Title: National Account Manager

About the Role:
We are seeking an experienced National Account Manager to oversee and manage client relationships for our growing company. The primary focus of this role is to prioritise client satisfaction, set achievable targets, and foster strong, healthy relationships with customers.

Hours: Monday to Friday 40 hours per week
Salary: OTE £65,000 – £75,000

Responsibilities (including but not limited to):

• Act as a senior representative of the company, working with key clients and partners.
• Negotiate and close agreements with large customers, ensuring SLA and KPI targets are reasonable and achievable.
• Develop and monitor targets and metrics for national accounts, suggesting improvements as needed.
• Regularly meet with clients and account managers to maintain and strengthen relationships.
• Address client complaints and queries, providing timely and effective solutions aligned with client needs.
• Lead presentations and proposals for national accounts.
• Monitor and analyse market trends, competitor activities, and new sales opportunities.
• Price contracts to meet the company s gross margin expectations.

Experience and Qualifications Required:

• Proven experience in a regional or national account manager role.
• Expertise in managing complex, multi-faceted business relationships.
• Strong knowledge of managing end-to-end business processes.
• A sales background with a demonstrated track record of high sales performance.
• Familiarity with CRM systems.

What We Offer:

• Death in service benefit.
• Company car or car allowance.
• Company bonus scheme.

Why Join Us?
We are committed to fostering a workplace culture that prioritises the well-being, growth, and safety of our employees. Through continuous training, professional development opportunities, and a supportive environment that values every individual’s unique contribution, we empower our team to uphold the highest standards of integrity, collaboration, and inclusivity.

If you’re a motivated, experienced professional ready to take on this rewarding role, we d love to hear from you.

Job Types: Full-time, Permanent

Pay: £65,000.00-£75,000.00 per year

Additional pay:

• Bonus scheme
• Commission pay
• Performance bonus

Schedule:

• Day shift
• Monday to Friday
• No weekends

Experience:

• Account management: 1 year (preferred)
• sales: 1 year (preferred)