Sales & Customer Service Hire Controller

St. Helens, Merseyside
Shepherd Stubbs

Sales / Customer Service Hire Controller

St Helens (Due to location you must be a car driver)

Salary 25-28k DOE

We are looking for a Hire Controller for offices near St Helens. Working for a market leading supplier of non-mechanical products for hire and sale.

About you

This position is an office-based position, within a busy but relaxed atmosphere. We are looking for applicants who are well presented with excellent customer service skills and a professional manner. If you are comfortable in customer service and sales situations, can co-ordinate and work alongside the Sales Manager within the business, then you are the person we are looking for.

Working as part of a team in a very busy and fast paced non-mechanical office. You will be expected to provide a prompt and efficient service to customers both internal and external. Maximise all revenue opportunities and to administer all associated paperwork and always provide outstanding customer service.

This position is a permanent, full time one although experience in the construction sector is not essential, as all training is provided. Strong customer service and communication skills are essential alongside the willingness to work within a busy and reactive environment.

Position Responsibilities

• Deal with telephone, email and face to face enquiries; orders from customers and provide accurate information as required.
• Ensure accuracy of all paperwork and procedures for hire / sales contracts, purchase orders, stock transfers, asset administration, are adhered to.
• Liaise with the warehouse to ensure equipment required for hire is available.
• Co-ordinate drivers to ensure equipment is delivered and collected from customers on time and efficiently.
• Ensure all deadlines are met in relation to reporting of information.
• Work within the Health & Safety policy of the company to ensure safe working practises.
• Maximise consumable sales opportunities at every opportunity.

This firms outstanding working environment(s), exciting career and development opportunities are ideal for individuals who are driven to deliver complete customer satisfaction. They recognise and reward hard work, loyalty and achievements with excellent incentives and a structured discretionary bonus scheme. Your benefits will include:

• Salary: 25-28k DOE
• Full-time, Permanent
• Private Health Care
• Career progression and management development opportunities
• Good holidays and Christmas Shutdown
• Social Staff Events

Due to the location, you will require a full driving licence; and successful applicants will be required to attend interviews. Please apply online.