IT Vendor Manager

Harvey Nash

IT Vendor Manager required to join a key player in the Leisure industry, to effectively manage relationships and contractual arrangements with all third party suppliers of IT solutions & services.

Benefits

• Hybrid (1 site visit per wk maximum)
• 25 days Holiday
• Private Healthcare
• Annual Wellbeing Allowance
• Access to Professional Training Courses

I would like to talk to any IT Vendor Managers with experience of working with a range of suppliers, from small specialist vendors to larger suppliers such as BT .

About the job:

Responsible to the Head of Information Systems and working with the Senior Management team. The Vendor Manager will manage relationships and contractual arrangements with all third party suppliers of IT solutions & services.

Key Tasks/Accountabilities:

• Work with the IS Department Senior Management Team (ISSMT) to develop, construct and execute a technical vendor management process, reporting, analysis, and insight.
• Work closely with key suppliers to build strategic relationships with those key suppliers – based on delivered value that serves the business over the medium and long term.
• Work closely with stakeholders to support all aspects of technical commercial contracts, expenditure, supplier performance, analytics, and reporting.
• Be an expert in the construction, use and analysis of vendor process, and supplier relationships.
• Ensure that supplier/vendor orders are processed and managed effectively both internally and by the vendor, that contracts, delivery requirements are adhered to and comply with best practice and that we proactively manage problems, delays, errors, and other supply chain issues.
• Working with the IS Department Service Delivery team to ensure timely and accurate billing & close supplier management.
• Manage external vendor audits, particularly regarding data security arrangements.

Essential Skills & Experience Required:

• Demonstrated experience of working in a vendor management role within a technology setting.
• Experience of effectively analysing problems and data, paying high attention to detail, and presenting solutions and information in a meaningful way to a diverse range of audiences.
• Successful track-record influencing and earning the respect of high-calibre product and technical specialists, strong stakeholder management across all levels in the organisation.
• Experience with a wide range of project delivery methodologies.
• A track-record reviewing processes with a view to improving performance and techniques in relation to vendor management.
• Experience negotiating Service Agreements and contracts.

This role would suit an experience IT Vendor Manager who is comfortable commute to vendor sites or head office a maximum of 1 day per week.