Key Account Manager

Coleshill, Warwickshire
Grafton Recruitment

Grafton Recruitment are delighted to be partnering with a successful, leading safety integration solution provider in the West Midlands, who are looking for a Key Account Manager responsible for managing multiple accounts with a combine value of 3mil. If you have experience in account management, and experience with CCTV you are encouraged to apply.

Duties and responsibilities:

• To manage a number of key contracts within the business
• To secure and maintain strong, professional and high-quality relationships with our customer base
• To gain and maintain a strong, strategic understanding of our customers’ needs
• To act as the voice of the customer within the business
• To gain and maintain a strong relationship with manufacturers, distributors and consultants within the security sector
• To work with our customers to produce solutions that meet their operational and strategic needs, acting as their trusted and professional guide
• To survey, design and quote for the installation, service and maintenance of a range of life safety systems with a strong focus on CCTV
• To work with the wider team to support the submission of tenders and bids for new business
• To work with the Head of Customer Engagement to produce commercial forecasts

You will have:

• Strong interpersonal skills with experience of providing a world class customer experience
• Experience of working within the Security Sector
• Strong knowledge of complex CCTV systems, associated transmission and networks
• Experience of designing or installing security, life safety and connected systems (including but not limited to CCTV, Access Control, Intruder and Fire)
• Experience of constructing build sheets and quotation

We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We’re committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.