Croydon, London
HCL Fleet Services
Commercial Workshop Director – HGV Fleet Operations
About the Role
We are looking for a highly skilled and experienced Commercial Workshop Director to take full ownership of our busy HGV workshop operations. This is a senior leadership role, reporting directly to the company directors, with overall responsibility for the day-to-day management of the workshop, a team of seven mechanics and a workshop manager, and the maintenance and compliance of a growing fleet of commercial vehicles.
This role is ideal for a candidate with a mechanical engineering and HGV background, excellent technical knowledge in diagnostics and telematics, and strong commercial awareness. The successful candidate will be results-driven, organised, and able to balance hands-on technical leadership with strategic growth objectives.
Key Responsibilities
Lead, manage, and develop the workshop team (7 mechanics + 1 workshop manager).
Ensure all vehicles are maintained to the highest safety and compliance standards.
Plan and oversee schedules for inspections, servicing, and pre-MOT preparation .
Provide technical support in HGV mechanics, diagnostics, and telematics systems .
Control and manage workshop budgets, ensuring efficiency and cost control.
Work with the company’s accountants and auditors on profit and loss management, budgeting, and cost analysis.
Deliver against agreed KPIs relating to workshop productivity, compliance, and fleet availability.
Support the expansion of the fleet from 250+ vehicles to 400 , including ambulance trust contracts and third-party commercial vehicles.
Oversee contracts for bus movement and cleaning (400+ vehicles) .
Develop future capabilities, including the establishment of an MOT testing station for 3.5t-7.5t vehicles .
Maintain high standards of health and safety across the workshop.
Requirements
Proven background in HGV workshop management or senior fleet maintenance leadership .
Mechanical engineering qualification or extensive hands-on experience with heavy goods vehicles.
Strong knowledge of diagnostics, telematics, and vehicle compliance .
Excellent leadership and people management skills.
Commercial and financial awareness, with an understanding of profit and loss and cost control .
Ability to manage multiple contracts and deadlines in a fast-paced, high-demand environment .
Determination, resilience, and a proactive approach to problem-solving.
Strong organisational skills with the ability to grow and improve workshop performance.
We Offer
Salary: £70,000 per annum , plus performance-related annual bonus.
Monday to Friday working hours: 7:00am – 5:00pm .
20 days holiday + 8 bank holidays .
Long-term opportunity to shape and grow a workshop operation in a well-established, ambitious business.
Supportive environment with full access to in-house accountants, auditors, and administrative support .
Career development opportunities as the business expands.
About Us
We operate from a large, modern warehouse facility on the outskirts of Beddington . Our operations cover a wide range of vehicle types, including company-owned fleets, ambulance trust vehicles, and third-party commercial vehicles . With significant growth plans to expand the fleet from 250 to 400 vehicles, alongside additional contracts for bus washing and movements, we are looking for a Commercial Workshop Director who can help us deliver on our strategic objectives while maintaining the highest levels of service and compliance.
If you are an ambitious leader with the right blend of technical expertise, HGV knowledge, and commercial management skills , apply today to join our team as Commercial Workshop Director .
Job Type: Full-time
Pay: Up to £70,000.00 per year
Benefits:
Company pension
On-site parking
Licence/Certification:
Driving Licence (required)
Work Location: In person
