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IT Operations Manager (Infrastructure, Networks & Security)
Northampton, Northamptonshire
Totum Partners
Job Responsibilities
- The IT Operations Manager is responsible for overseeing the day-to-day operations of firm’s IT infrastructure to ensure systems, networks, and services are reliable and secure.
- Support the IT Director with the implementation of the firms IT Strategies
- Manage, maintain and optimise the firm’s on-premises and cloud-based infrastructure.
- Oversee backup and system security operations in accordance with the firm’s policies.
- Manage the Cyber Essential Plus accreditation renewals and help the firm with audits for ISO27001 compliance.
- Identify and manage operational risks
- Provide hands-on support and participate in the out-of-hours support rota as required
- Assist the IT Director with the management of IT vendors, contracts, and software licenses
- Prepare monthly management reports of team/service activities, tasks, and operational metrics
Skills Required
- Previous experience as an IT Operations Manager, covering Infrastructure, Networks & Security.
- Experience supporting & managing M365 (Exchange, SharePoint, OneDrive), O365, SQL, Active Directory, PowerShell, VMware, Azure, Network Protocols, Enterprise Backup, Replication and Business Continuity and Disaster recovery.
- Proven experience in IT infrastructure planning, development, and operations
- Strong understanding of Data Security and Cyber Security basics
This role requires someone fully onsite and would suit a hands-on operations manager.