Community Liaison Officer

Waltham Abbey, Essex
Pontoon

Job Title: Community Liaison Officer

Location: Waltham Abbey 2 – 3 days on site

Duration: 6 months with scope to extend

Job Purpose

To facilitate and oversee the implementation of Socioeconomic and Community Benefit initiatives across the project. This includes managing partnership opportunities, coordinating volunteering activities, and engaging with local communities and schools – all in alignment with the project’s overall Community Benefits and Socioeconomic Strategy.

Key Accountabilities

• Work collaboratively with project leadership, including Project Directors, Senior Project Managers, and the External Affairs team, to develop, agree, and deliver community benefit initiatives that create positive outcomes and a lasting local legacy.
• Ensure initiatives align with community needs, comply with internal policies, and are delivered within agreed budgets and timelines.
• Lead and deliver local engagement programmes during the construction phase, including school engagement, volunteering, and community outreach.
• Identify and implement legacy opportunities in line with the project’s community benefit plan.
• Organise and host stakeholder and school visits, providing project updates and educational materials to support engagement.
• Support the development and execution of community engagement strategies in collaboration with the External Affairs and Community Benefits teams.
• Work closely with Community Liaison Officers across projects to ensure consistency of approach and shared best practice.
• Collaborate with main contractors to establish a coordinated approach to community benefit delivery, with clear responsibilities and reporting mechanisms.
• Produce case studies, success stories, and positive media content to promote community benefit outcomes.
• Monitor, record, and report on community benefit outputs, supported by data and evidence.
• Provide general administrative and coordination support to the project team as required.

Skills, Experience, and Attributes

• Demonstrated experience in managing relationships with contractors, suppliers, and external partners.
• Proven ability to engage effectively with stakeholders, including local communities, schools, and councils.
• Strong communication and presentation skills, both written and verbal.
• Track record of developing networks and partnerships that support project delivery and community outcomes.
• Experience managing third-party suppliers, including oversight of progress, performance, contracts, and budgets.
• Collaborative, proactive, and adaptable approach with a passion for creating social value through infrastructure or construction projects.

Apply Now!

Don’t miss your chance to be part of an exciting journey in the utilities sector. Send your CV to us today, and let’s embark on this adventure together!

Please be advised: if you haven’t heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.