Damp and Mould Repairs Manager

BRC
Job Title: Damp and Mould Repairs Manager
Type: 9 Month FTC
Location: Bristol
Salary: £53,309 per annum (FTE Equivalent)
Hours: 37 hours

BRC are working closely with a leading social housing provider to recruit a Damp & Mould Repairs Manager.

This is a key role leading the organisation’s approach to damp and mould repairs, ensuring customers live in safe, warm and healthy homes. You will drive high service standards, ensure statutory obligations are met, and lead a specialist team dedicated to resolving damp and mould cases effectively and empathetically.

Duties:

• Leading a specialist Damp & Mould team to deliver excellent customer service.
• Managing damp and mould repair contracts, ensuring value for money and high-quality delivery.
• Working with repair partners to manage live cases and maintain consistent customer communication.
• Using customer feedback and performance data to drive service improvements.
• Implementing strong monitoring, reporting and forecasting processes.
• Providing technical expertise on damp and mould diagnosis, ordering and supervision of works.
• Acting as the escalation point for complex technical cases, complaints and disrepair claims.
• Managing budgets, procurement processes and KPIs related to damp and mould works.
• Keeping up to date with best practice, legislation and compliance requirements.
• Delivering strong leadership aligned to organisational values.

Requirements:

• Degree-level or relevant construction/building qualification.
• Significant experience in property management, including damp & mould, repairs or planned maintenance.
• Strong technical understanding of building pathology.
• Experience in contract and project management.
• Knowledge of CDM Regulations, asbestos, and safe systems of work.
• Strong communication, leadership and organisational skills.
• Ability to manage budgets, KPIs and forecasting.
• Excellent IT skills and ability to develop effective control systems.
• Full UK driving licence and ability to travel.

For more information, please call Meg Smith on (phone number removed) or (phone number removed).

To apply, please submit your CV outlining your relevant experience and qualifications.

We will be reviewing applications on an ongoing basis until the position is filled.