Contract Consultant

Telford, Shropshire
Adecco

Contract Consultant – £13.00 Per hour

Supporting Our Associates & Keeping Operations Running Smoothly

We’re looking for an organised, proactive, people-focused Contract Consultant who thrives in a fast-paced environment. You’ll be a key part of ensuring our associates are supported, processes run smoothly, and the flex pool operates efficiently. If you love helping people, running payroll, keeping multiple tasks on track, and being the calm, reliable point of contact for day-to-day activity, this role is perfect for you.

1. Systems, Data & Digital Know-How

You’ll be the go-to person for keeping our systems tidy, accurate and up to date, including:

• Managing holiday approvals and maintaining holiday calendars
• Keeping associate records updated across key systems
• Producing and maintaining essential team/operational documentation
• Ensuring accuracy of data across scheduling and workforce tools

2. People Support & Day-to-Day Queries

You’ll be the friendly face (and voice!) that keeps everything moving:

• Handling daily queries and walk-ins in a confident, supportive manner
• Responding to general questions across multiple platforms
• Providing login/access information where needed
• Preparing reports or information for colleagues and managers

3. Recruitment Support – Setting People Up for Success

You’ll help ensure new starters are compliant, prepared and ready:

• Checking Right-to-Work documents
• Ensuring all candidates meet compliance standards
• Preparing registers, gathering documents and sending communications
• Sending contracts, assignment confirmations, references and updates
• Assigning new starters to their appropriate roles in internal systems

4. Payroll Coordination & Accuracy

A crucial part of keeping our associates supported:

• Managing payroll checks for weekly paid associates
• Investigating missing hours, clock-in issues and discrepancies
• Liaising with payroll teams to resolve queries promptly
• Ensuring overtime, sickness and holiday hours are correctly recorded
• Supporting associates with pay-related questions in a calm, clear manner

5. Flex Pool Management

You’ll help keep the flexible workforce running smoothly:

• Monitoring flex pool availability and shift fulfilment
• Communicating shift changes, cancellations or updates
• Ensuring fairness and transparency in shift allocation
• Building strong relationships with associates to maintain engagement
• Supporting scheduling through accurate data and timely updates

6. General Admin Support

You’ll help keep the office running like clockwork:

• Managing shared inboxes
• Answering and directing calls professionally
• Ensuring communication is clear, timely and consistent

What You Bring

Energy, organisation and a genuine passion for helping people succeed.

You’ll also bring:

• Strong admin skills with excellent attention to detail
• Confident data entry and system management abilities
• Friendly, solution-focused customer service skills
• The ability to stay calm and efficient in a busy environment
• Clear, professional communication with associates and clients
• A proactive approach to supporting the team and improving processes

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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