Facilities Manager

LHG London Hotel Group

Facility Manager / Maintenance Manager / Chief Engineer

Location: London, United Kingdom

Industry: Hotel Construction / Real Estate

Employment Type: Full-time

Experience Required: Minimum 5+ years

Job Summary:

We are seeking a highly competent and experienced Facility Manager / Maintenance Manager / Chief Engineer with a strong background in hospitality, construction, or real estate environments. The successful candidate will be responsible for managing all aspects of building services engineering, maintenance operations, and facilities management across hotel or mixed-use properties.

This role requires a hands-on professional with proven experience in construction coordination, hotel pre-opening, and operational maintenance, ensuring compliance with UK regulations and industry best practices.

Key Responsibilities:

• Lead and manage the day-to-day facilities and engineering operations across hotel or real estate assets
• Oversee all building services systems, including HVAC, electrical, mechanical, plumbing, BMS, and fire safety systems
• Provide technical leadership during construction, fit-out, and refurbishment projects, particularly within hospitality environments
• Manage project lifecycle stages including installation, testing, commissioning, and handover
• Coordinate effectively with main contractors, subcontractors, consultants, and project stakeholders

Ensure compliance with all relevant UK legislation, including:

• Health & Safety at Work Act
• CDM Regulations (Construction Design and Management)
• Fire Safety Regulations
• Building Regulations and British Standards

• Develop and implement planned preventive maintenance (PPM) schedules
• Monitor and manage statutory compliance and certification (e.g. gas safety, electrical testing, fire systems)
• Manage service contracts, suppliers, and external vendors (including SLAs and KPIs)
• Prepare, monitor, and control operational and capital expenditure budgets
• Conduct regular site inspections, audits, and risk assessments
• Support energy management and sustainability initiatives, including carbon reduction strategies
• Lead and develop in-house engineering teams, ensuring high performance and compliance

Requirements:

Minimum 5+ years of relevant experience in one or more of the following:

• Hotel engineering / maintenance operations
• Construction (preferably hospitality or commercial real estate)
• Real estate / property facilities management

• Strong technical knowledge of building services engineering and construction coordination
• Proven experience in hotel pre-opening, commissioning, and handover processes
• Solid understanding of UK statutory compliance and HSE regulations
• Degree or diploma in Mechanical, Electrical, or Civil Engineering (or equivalent)

Membership or working towards membership of a recognised professional body such as:

• RICS (Royal Institution of Chartered Surveyors) preferred
• IOSH / NEBOSH (Health & Safety) advantageous

Key Skills & Competencies:

Strong leadership and team management capability

Excellent technical troubleshooting and problem-solving skills

Effective stakeholder and contractor management

Project management and organisational skills

Financial awareness, including budgeting and cost control

Strong communication skills (written and verbal)

Proactive approach to risk management and compliance

Desirable:

Experience working hotel environments, Construction or brand own facility management operations.

Knowledge of CAFM systems and building management systems (BMS)

Experience in sustainability frameworks (e.g. BREEAM)

Multi-site facilities management experience

Salary & Benefits:

Competitive salary (based on experience)

Performance-based bonus

Professional development support