People Services Coordinator

Newcastle, Staffordshire
Macmillan Davies

People Services Coordinator Staffordshire (Hybrid Working) Permanent £30,000 per annum

We are seeking a proactive and highly organised People Services Coordinator to join a fast-paced HR function, providing essential support across HR administration, systems management, and first-line employee queries.

This role suits someone who enjoys variety, is confident working with HR systems, and can balance multiple priorities while delivering an excellent employee experience.

About the Role

You will play a key role in supporting the smooth running of HR operations, ensuring accurate people data, efficient processes, and professional support to employees and managers throughout the employee lifecycle.

Key Responsibilities

• Coordinate onboarding and induction processes, ensuring a smooth experience for new starters
• Manage HR systems, maintaining accurate, up-to-date employee records and ensuring data integrity
• Prepare and issue HR documentation including contracts, offer letters, and contractual changes
• Provide guidance to managers and employees on HR policies and procedures
• Administer employee benefits and support related queries
• Complete exit processes, including leaver administration and exit interviews
• Process HR-related changes for payroll including starters, leavers, and contractual updates
• Support compliance activities including Right to Work checks and reference requests
• Produce HR reports and management information from HR systems as required
• Support GDPR compliance and carry out regular system audits
• Assist with coordination of learning and development activity
• Provide administrative support for formal HR processes such as absence, disciplinary, and grievance cases
• Support wider HR team members with general coordination and administration tasks

About You

• Previous experience in a HR coordination or HR administration role within a fast-paced environment
• Strong experience using HR systems and ATS platforms
• Excellent communication skills, both written and spoken
• Strong organisational skills with the ability to prioritise, multitask, and meet deadlines
• High level of confidentiality and discretion when handling sensitive information
• Strong administration skills with excellent attention to detail
• Ability to demonstrate tact and diplomacy when dealing with sensitive or complex situations
• Comfortable working with data and producing reports from HR systems
• Confident working independently as well as part of a team

This is an excellent opportunity to develop your HR career within a busy and varied people services environment, where systems, accuracy, and service delivery are key.

Salary £30,000 per annum plus benefits.

Please apply to Sam Pepperell at Macmillan Davies HR.