Account Director

CBRE Local UK
The Opportunity

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We’re looking for an experienced and strategic Account Director to lead large high-profile client contracts, driving operational excellence, commercial performance, and long-term growth.

This is a key leadership role, responsible for shaping service delivery, building strong client relationships, and ensuring contractual commitments are consistently met and exceeded.

Key Responsibilities

• Lead and develop a multi-disciplinary contract team to deliver exceptional FM services
• Ensure full compliance with contractual, financial, and operational requirements
• Identify and deliver opportunities for contract growth, increased profitability, and service expansion
• Develop and deliver financial plans, including revenue, profit, cost control, and debt reduction
• Maintain strong, trusted relationships with key client stakeholders
• Drive a high-performance culture, with a focus on safety, people development, and service excellence
• Ensure robust HSE standards are embedded across CBRE teams and supply chain partners
• Implement effective staffing structures to support operational demands and business continuity
• Support new business activity through solution development, presentations, and contract mobilisation
• Promote CBRE’s RISE values and collaborative ways of working across the business

About You

• Proven experience at Account Director / Senior Contract Manager level within hard services (essential)
• Strong commercial acumen with experience managing P&L and driving contract growth
• Experienced in leading, developing, and structuring high-performing teams
• Regional/national portfolio management
• Excellent communication and stakeholder management skills
• A natural leader with the ability to motivate, influence, and inspire
• Strategic thinker with strong analytical and problem-solving capability
• Organised and resilient, with the ability to perform in fast-paced, high-pressure environments
• Full UK driving licence and flexibility to travel nationally (with occasional overnight stays)

Why CBRE GWS?

• Work with a global leader in facilities and real estate services
• Opportunity to lead strategic, high-impact client accounts
• Career development and progression within a market-leading organisation
• A culture focused on innovation, collaboration, and excellence