Account Manager

Ingoldmells, Lincolnshire
Red Recruitment 247

Our client is a multi-award-winning family business based close to Skegness. Due to further expansion an opportunity has arisen for an account manager to join their team. You will manage a long term, trusting relationships with key customers. You will be responsible for handling existing customer relationships whilst looking to grow and develop new opportunities.

Duties to include:

• Build and maintain strong relationships with key customers to achieve long-term partnerships
• Work with internal and external stakeholders to deliver excellent customer service and drive efficiency, adapting services and products to meet customer and business needs
• Regular face-to-face meetings with customers
• Organise and lead annual strategy meetings with key contacts
• Identify short and long term opportunities to develop and implement plans to maximise the sales opportunities
• Develop and deliver customer specific account plans
• Deliver accurate monthly value and volume forecasts by products and consult with the Supply Chain on specific requests and issues
• Report on account EPOS weekly, identifying key areas for action and development
• Collaborating closely with internal & external stakeholders to optimise costs and ensure alignment on business strategy
• Implement and manage the appropriate trading terms and price changes within the company contracts
• Maintain accurate customer records, keeping track of any contract updates and renewals.
• Work with the Sales Director on annual budgeting

About you:

• Experience of negotiating with customers and demonstrating excellent written and verbal communication skills at all levels
• Strong, enthusiastic collaborator who is focused on achieving the best outcomes for the business
• Demonstrates ownership and responsibility for full achievement of all objectives with integrity and respect
• Competent in Excel and efficient in using PowerPoint and Microsoft Teams.
• Numerate and analytical skills
• Good critical thinking skills
• FMCG experience
• Effective in your approach and delivery

If you are passionate about building relationships and driving success in a fast-paced environment, we encourage you to apply for this exciting opportunity as a National Account professional.