Account Manager

Hilsea, Hampshire
CV Bay Ltd
Account Manager
Hard Services (Facilities Management)
Portsmouth, Hampshire
Salary: Up to £75,000 + Benefits

Are you an experienced Account Manager with a proven track record in Hard FM Services? We are seeking a skilled professional to oversee a self-sufficient portfolio of hard service contracts within a leading Facilities Management (FM) business, based in Portsmouth, Hampshire.
This is a fantastic opportunity to take ownership of long-term client relationships, ensure operational excellence, and deliver exceptional service standards across a variety of hard FM contracts.
Key Responsibilities

• Lead the management of a portfolio of hard service contracts, ensuring all contractual obligations are delivered to the highest standard.
• Build and maintain strong client relationships, acting as the primary point of contact for all account matters.
• Oversee compliance, health & safety, and statutory requirements across all contracts.
• Drive operational performance and identify opportunities for service improvements.
• Manage budgets and financial performance, ensuring profitability and efficiency.
• Support and mentor operational teams to deliver service excellence.

About You

• Proven experience as an Account Manager in Hard Services/FM.
• Strong understanding of mechanical & electrical (M&E), HVAC, building fabric and compliance services.
• Exceptional client relationship management skills with the ability to influence and build trust.
• Commercially astute, with strong financial and budget management capability.
• Excellent leadership, communication, and problem-solving skills.
• Based within commuting distance of Portsmouth, Hampshire.

What We Offer

• Competitive salary up to £75,000 per annum.
• Opportunity to lead a self-sufficient, stable portfolio of hard service contracts.
• Career development within a leading Facilities Management company.
• Comprehensive benefits package.