Account Manager

Northampton, Northamptonshire
Boden Group
Are you ready to take ownership of a large-scale PFI education contract? A leading company in the Facilities Management sector is seeking an experienced Account Manager in Northamptonshire to lead the operational and commercial success of a high-profile education portfolio.

This is an excellent opportunity to take full responsibility for a mature, long-term contract, leading Hard FM and Soft FM service delivery while managing client relationships, commercial performance and a large operational team.

The Role As the Account Manager, you’ll:

• Provide overall operational leadership across a large multi-site PFI education contract.
• Lead the delivery of both Hard FM and Soft FM services, ensuring exceptional service standards.
• Take full responsibility for contract performance, commercial delivery and operational excellence.
• Build and maintain strong relationships with key client stakeholders, acting as the primary point of contact.
• Ensure contractual obligations, service level agreements and KPIs are consistently achieved.
• Drive continuous improvement, innovation and operational efficiencies across the contract.
• Lead and develop multidisciplinary teams across Operations, Hard Services, Health & Safety, Projects, Lifecycle and Commercial functions.
• Ensure compliance with all Health & Safety legislation and company standards.
• Monitor financial performance, identifying opportunities to improve commercial outcomes and customer satisfaction.

You To be successful in the role of Account Manager, you’ll bring:

• Previous experience managing a PFI contract or operating within a highly KPI and SLA-driven Facilities Management environment.
• Experience managing large-scale FM contracts with significant commercial responsibility.
• Proven experience leading both Hard FM and Soft FM service delivery.
• Strong commercial acumen, including responsibility for large contract budgets and financial performance.
• Experience managing multidisciplinary operational teams within complex environments.
• Excellent stakeholder management skills with the ability to build trusted client relationships.
• Strong leadership skills with the confidence to take ownership of operational and commercial performance.
• Experience within the education sector would be advantageous.

What’s in it for you? Join a leading Facilities Management organisation delivering essential services across a major education portfolio. This senior leadership role offers the opportunity to shape the future performance of a long-term contract while leading a large, experienced operational team.

• Competitive salary of £70,000
• Performance bonus
• Company car
• Comprehensive benefits package
• Long-term contract with excellent stability
• Opportunity to lead a portfolio of multiple education sites with significant commercial responsibility

Apply Now! To apply for the position of Account Manager, click Apply Now and send your CV to Curren Sandhu.
Interviews are taking place now, so don’t miss this opportunity to lead one of the region’s largest Facilities Management education contracts.