Account Manager IT and Connectivity Managed Services

Applause IT Recruitment Ltd

Enterprise Account Manager IT and Telco Connectivity Managed Services

40,000 – 60,000 Base DOE Neg + 5K Car Allowance + Great Commission

Realistic OTE 80-10K Full Benefits package. All existing accounts

UK Remote + client visits and anchor days. To suit candidate in striking distance of Birmingham, West Midlands or London (M25 corridor) or Manchester, Northwest

Applause IT is recruiting on behalf of a large and leading multi office IT and connectivity Managed Services Provider delivering innovative solutions across cybersecurity, intelligent connectivity, cloud, communications, and contact centre technologies.

We are seeking an initiative-taking and strategic Account Manager to take ownership of a portfolio of SME and corporate private sector clients. Your goal is to drive long-term retention, revenue growth, and profitability by becoming a trusted advisor-helping clients innovate, optimise their technology landscape, and achieve their business objectives.

This is a consultative, relationship-led position where you will act as an extension of your clients’ organisations, supporting their long-term strategy and ensuring outstanding service delivery.

Key Responsibilities

• Manage, retain, and grow a portfolio of Enterprise accounts.
• Build strong multi-level stakeholder relationships, including senior leadership and C-suite.
• Promote and sell the full solutions portfolio, including:
• • Cybersecurity
  • Intelligent Connectivity
  • Managed Services
  • Hybrid Cloud
  • Unified Communications
  • Contact Centre Solutions
• Lead virtual account teams and collaborate closely with Service Management.
• Maintain accurate CRM updates, forecasts, contracts, and billing administration.
• Create and manage Account Development Plans, Business Plans, and Win Plans.
• Apply qualification and outcome-based sales methodologies to progress opportunities effectively.

What You will Bring

Experience

• Proven experience managing and developing client relationships face-to-face.
• 3-5 years + IT MSP and Connectivity Sales in a similar role
• Background in solution selling and value-led sales methodologies.
• Strong commercial acumen with experience negotiating complex contracts.
• Knowledge of managed services, cloud, connectivity, or cybersecurity solutions.
• You do not have to be an expert in everything listed though as there are specialist sales support.
• Consistent achievement of sales and revenue targets.

Skills

• Excellent communication, presentation, and negotiation skills.
• Strong relationship-builder with the ability to influence senior stakeholders.
• Strategic thinker with the ability to articulate business value clearly.
• Confident leading virtual teams and cross-functional collaboration.
• Highly organised, adaptable, and resilient in a fast-paced environment.

What Success Looks Like

• Achieving 100%+ of new business and growth targets.
• Securing renewals aligned with retention goals.
• Broadening solution adoption across your portfolio of managed accounts.

Benefits

This organisation offers an outstanding package designed to support your wellbeing and work-life balance, as well as competitive basic and great commission – and include:

• 25 days annual leave, increasing annually to 28 days + statutory.
• Private medical coverage and discounted health plans
• Eye care scheme, virtual GP service, and health & wellbeing programmes
• Support from an in-house dedicated Wellbeing Team

Please send CV now to find out more!