Administrator

Northampton, Northamptonshire
Debbie Burbage Recruitment

We are working exclusively with a Northampton based company looking to recruit an experienced Administratorfor this newly created role. Working in this friendly, established business, you will report to the Service Manager duties include:

The Role

To support the Service Department with administration and customer service.

Duties and responsibilities:

• Liaising with customers – notifying customers of visits
• Raising jobs and call outs
• Setting up new customers and contracts. Requesting new customer forms where applicable
• Assisting service manager with customer reports
• Answering telephone – assisting customers/engineers with enquiries and re-directing calls to correct department/person where necessary
• Responsible for dept email inbox
• Saving reports to job/contract file and adding to SimPro
• Sending copies of paperwork and dealing with emails with various customer queries.
• Assisting with any administration duties

This is a great opportunity for someone who welcomes a fast paced and exciting environment in a growing business.

The ideal candidate will need good PC skills and have excellent written & verbal communication skills as you will be liaising with both staff and clients to ensure the administration is delivered to a high level. Previous customer service and administration experience is essential.

• Salary: £20,000 – £23,000 per annum (dependent on experience)
• Hours: 8am – 4:30pm – Monday to Friday – Office based
• 23 days holiday plus statutory days
• Private Medical Insurance and Death in Service after qualifying period
• Pension scheme

Debbie Burbage Recruitment is committed to equal opportunities and diversity. Candidates with equivalent qualifications and more or less experience can apply. We are a member of the Recruitment and Employment Confederation (REC) and are acting as an Employment Agency in relation to this vacancy.

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