Administrator – Care Home

Surbiton, Surrey
Milverton Nursing Homes

Job Title: Administrator – Care Home

Location: Surbiton, Surrey

Salary: 19 – 20 per hour

Job Type: Permanent, Part Time

Hours: 25 hours a week – 5 hours per day at the nursing home

About us:

Milverton Nursing Home is a small, dedicated care facility committed to providing a warm, welcoming, and safe environment for our residents. As a nursing home, we focus on delivering high-quality, compassionate care and depend on a highly organized and efficient back office to support our staff, residents, and their families.

About the role

We are looking for an organised, proactive, and compassionate Business Administrator to join our care home team. This is a key role supporting the Home Manager in ensuring the smooth and efficient running of the home, covering HR, payroll, recruitment, resident administration, and general office management.

If you are detail-oriented, people-focused, and thrive in a varied administrative role, we would love to hear from you.

Key Responsibilities

• Manage HR administration including staff records, absence tracking, payroll processing, and compliance with working time regulations and leave entitlements.
• Coordinate recruitment and onboarding processes, including advertising roles, liaising with agencies, shortlisting candidates, conducting pre-employment checks, and issuing contracts.
• Oversee staff development and workforce management, including training coordination, maintaining compliance records, Right to Work documentation, and supporting agency staffing arrangements.
• Provide basic IT support to staff.
• Support enquiries, preadmissions and show rounds for prospective residents.
• Ensure compliance with GDPR and data protection regulations.
• Assist with maintaining internal systems and databases.
• Build relationships with local organisations and stakeholders.
• Support events and activities for residents and families.
• Assist with newsletters and communications.
• Manage correspondence, calls, filing, and record-keeping.
• Take minutes for meetings and prepare reports.
• Support the Home Manager with weekly and monthly reporting.
• Assist in emergency procedures and planning.

About you:

Skills and Experience:

• Proven administrative experience (healthcare or care home experience desirable).
• Promote a welcoming and professional environment at all times.
• Strong organisational and time management skills.
• Excellent communication, interpersonal skills and minute taking.
• High attention to detail and accuracy.
• Confident using IT systems, Microsoft Office and AI
• Ability to handle confidential information with discretion.
• A team player with a positive and proactive attitude.

Personal Attributes:

• Compassionate and respectful approach when dealing with residents and families.
• Professional, discreet, and trustworthy.
• Strong attention to detail.
• Flexible and adaptable to changing needs.

What we offer

• A supportive and friendly working environment.
• Employee of the month recognition scheme.
• Free on-site lunch.
• Opportunities for training and professional development.
• The chance to make a real difference in residents’ lives.

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of; Care Home Administrator, Care Home Business Manager, Finance Administrator, HR Coordinator, Payroll Administrator, Office Manager, Business Coordinator, Accounts Assistant also be considered for this role.