Assistant Delivery Manager

Woolston, Warrington
United Living
Company Description

United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society.

Job Description

To assist the Design Delivery manager to fulfil duties working towards the delivery of a project on a site-by-site basis , this can be in both Pre-Access & Post Access Area of delivery. This particular role is focusing on Pre-Access design delivery into Multiple Clients , however this can change in the future and flexibility is required. To manage the coordination of resources including the supply chain, staff, directly employed operatives etc., adopting a customer-focused approach to the client and their representatives with specific focus in delivering multi site visits successfully, general arrangement and detailed design drawings and driving volumetrics and clearing dependencies to allow these volumetrics to be met. Excellent client facing skills are required, and weekly representation at Client meetings is a must as a trusted partner and leader of this ULC delivery.

Specific Duties

• Build strong Client relationships and participate in Client meetings, representing the ULC brand
• Manage the programme to ensure that site elements pre and post access are being performed within KPIs and volumetrics are being met to client expectations
• Managing and clear build dependencies to meet volumetrics in a timely and cost efficient manner.
• Responsible for Site tracker delivery updates
• Manage the workload of the team of co-ordinators and ensure this workload is monitored regularly
• Liaise with staff and operatives effectively and with respect
• Sign off and oversee the issue of method statements, risk assessments, Health & Safety Packs and Quality Plans where appropriate.
• Manage Build dependency clearance and associated Build delivery.
• Update internal trackers and schedules and Site tracker Tool.
• Input site data into internal and client systems where required
• Analyse reporting data to understand if discrepancies are occurring and elements are not hitting KPI dates.
• Recommend rectification measures to bring the programme back within required KPI timeframes if necessary
• Work closely with the Commercial team to ensure they are aware of any financial impact
• Ensure that these rectification measures are implemented and monitored for effectiveness
• Report on, manage and instigate continuous improvement by the effective use of KPIs
• Find efficiencies and improvements in internal and external processes.
• Ensure the procedures and requirements as detailed within the Company Procedures and Quality Manual are implemented at all times
• Any other duties as assigned

Health and Safety Responsibilities

• Set a good example to others by working safely
• Take reasonable care of yourself and any other person who may be affected by your actions and omissions
• Adopt a positive attitude, cooperate and assist the company in all aspects of Health, Safety and the Environment
• Understand and help to implement all relevant health and safety policies and arrangements based upon the policies.

Personal Skills

• Able to work on own initiative and as part of a team
• Organised
• Time management / able to work to deadlines
• Pays attention to detail
• Sound understanding of contracts and SLAs
• Negotiation skills
• People-management skills
• Problem-Solving skills
• Self-motivated and proactive
• Able to develop and maintain customer and internal relationships
• Able to drive results through planning the delivery of the project within the project timescales, making decisions and providing solutions
• Dependable , consistent ,Responsible and accountable individual for work scope.

Qualifications

• Good level of IT skills including excel, and other Microsoft packages
• Experience of working in the Telecommunications or similar industry
• Adept at manipulating client tools/reports on a regular basis
• Omnix, Evenflow, ADC Build, Remedy, Arqiva, WIG, SharePoint, Business Central skills are advantageous
• IT Qualifications
• Health and Safety Qualifications

Additional Information

Benefits:

• Bike to work scheme
• Company pension
• Life insurance
• Private medical insurance
• Wellness programmes

Additional Information:

• Must be highly computer literate including Microsoft Office and confident in managing and working with large data sets
• This job is 4 days in the office and 1 from home, 8am-5pm Monday to Friday from our Warrington Office
• Opportunity to spend time in and working closely with other departments will be provided to ensure the successful applicant gains a wide depth and breadth of experience and understanding of the company and industry