Building Services Technician

Brighton, Sussex
Brighton i360

Building Services Technician

£35,000 – £40,000 + Bonus + On-call

The Brighton i360 is a leading visitor attraction in Brighton, offering unique experiences for guests of all ages. We aim to create unforgettable moments by delivering world-class service, innovative experiences, and seamless operations.

The Building Services Technician at Brighton i360 is responsible for ensuring the safe and efficient operation of all mechanical and electrical systems on-site. This includes the vertical cable car, security systems, heating/cooling (HVAC), audio-visual systems, and fire and access control systems. The role involves daily operational checks, planned maintenance, troubleshooting faults, and liaising with third-party contractors to uphold the highest standards of safety, reliability, and performance.

This position requires a proactive and adaptable engineer who thrives in a dynamic environment, collaborates effectively with internal teams, and demonstrates a strong problem-solving aptitude.

What’s in it for you?

• £35 – 40,000 DOE
• Fixed pattern rota working 2 weeks on – 1 week off throughout the year
• Exciting bonus scheme so you share in the business’ success.
• An amazing 50% discount on food and drink across all our awesome venues
• 4 x Salary life assurance to support your loved ones if the worst happens
• Deals and discounts with a wide range of businesses through our discount portal
• Early access to your pay through Wagestream
• Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
• Training and development opportunities. We’re invested in your success during your time with us!
• Fun and vibrant working environment with a fantastic team.

Key Responsibilities

Your roles will include but not limited to:

• To maintain all mechanical and electrical equipment at the site, liaising with third party suppliers where appropriate, including (but not limited to) the vertical cable car, CCTV, heating / cooling (HVAC), AV / sound system, Fire systems, Intruder alarm systems, access control system etc.
• To complete the daily start up checks and cleaning for the vertical cable before the start of the daily operation (including climbing up ladders to reach the basement or top of the tower).
• To support the Facilities and Maintenance manager when required with the management of a number of key third party facilities contracts including (but not limited to) Poma, remote monitoring/ security, CCTV, IT support and rope access to ensure they comply with the terms of service level agreements.
• To collaborate with the Operational team, Sales team and Procurement Manager to ensure the smooth running of the operation.
• To assist in the monitoring of all faults and any ride downtime.
• To assist with the completion of preventative maintenance schedule.
• This list is not exhaustive. We are a small ‘start up’ team and the role may evolve over time. A flexible and willing attitude is vital.
• You will have the ability to react well under pressure and to stay calm and rational in emergency situations.
• You will have the aptitude to learn new systems, understand technical manuals, and you will enjoy technical problem solving and being an expert in systems.
• You will be a team player with great communication skills, with a hands on attitude, willing to muck in and to help out to make sure that the venue stays open and the operation runs smoothly at all times.
• You must be a self-starter who is able to work without direct day-to-day supervision, but equally you must be a team player able to work effectively with colleagues at i360, at our suppliers and broader team.
• A full passport with the right to travel to Europe without needing a visa.
• This role requires a high level of physical fitness, as it involves manual handling and climbing on ladders. Therefore, you will be required to pass a fitness test, occupational health screening and medical assessment.

Behaviours

• Calm Under Pressure – Ability to stay composed and take logical action in emergency situations.
• Technical Curiosity & Problem Solving – Aptitude to learn new systems, interpret technical manuals, and resolve issues efficiently.
• Team Player – Willingness to work closely with colleagues across departments to support the smooth running of the operation.
• Hands-On Approach – A proactive, practical attitude, ready to assist with operational needs as required.
• Self-Motivation – Capable of working independently with minimal supervision while aligning with broader team objectives.
• Commitment to Safety & Compliance – Ensuring all work adheres to safety standards, service agreements, and legal requirements.

Experience

• Proven experience in mechanical and electrical maintenance, ideally within an operational or visitor attraction environment.
• Strong understanding of mechanical and electrical systems, including HVAC, CCTV, security systems, and AV equipment.
• Previous experience conducting planned and reactive maintenance, fault finding, and working with third-party service providers.
• Comfortable with working at heights and in physically demanding environments, including climbing ladders and manual handling.
• Relevant qualifications in Mechanical or Electrical Engineering (HNC, HND, or equivalent).
• Ability to interpret technical manuals and schematics.
• Strong communication skills and experience working within a team.