Business Administration and Office Apprentice

Professional Apprenticeships
Job Description

This is a fantastic opportunity to work for a leading cleaning company in Bristol who highly value inclusivity and diversity. With over 25 years in the industry, Light & Airey continue to provide the highest quality cleaning services across Bristol, North Somerset and the surrounding areas. They are a registered disability confident employer. Everybody is welcome and they are committed to creating an inclusive and diverse environment.

Responsibilities

This position is a key role within the company as it involves working alongside the company director, operations manager and contracts manager. This role involves looking after day-to-day tasks within the office.

We are looking for someone who is highly organised, able to work under pressure, multitask, deal with client enquiries and meet deadlines. The successful candidate will be the first point of contact for clients so must be professional and have excellent communication skills.

The role will include but is not limited to the following responsibilities:

General Admin:
Diary management
Setting up/managing and archiving customer accounts
Ordering stock Filing
Setting up new processes and systems.

Customer Service:
Responding to incoming calls and emails
Liaising with staff, customers and contractors to book jobs
Arranging key collection and access with agents, relocation companies’, tenants, landlords and others.

HR Processes:
Managing staff personnel records
Managing staff schedule within the timesheet app.

Finance:
Preparing quotations
Raising invoices using QuickBooks
Chasing unpaid invoices
Collating staff hours for payroll
Generating reports.

Requirements for this role:
English and Maths GCSE passes- predicted grades will be accepted.
Good telephone manner.
Clear and professional communication skills written, verbal and orally.
Ability to prioritise tasks and take responsibility for workload.
Able to work to deadlines.
Be organised.
Have strong accuracy and numeracy skills.
Able to use own initiative as there will be times where you will have to work on your own.
Able to work as part of a team. We are a small team so having a flexible approach and being willing to take on other work is essential.
Training will be provided on inhouse IT software. The candidate should be IT literate and should be able to use Microsoft packages.

Business Administrator Training

During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.

You will undertake the ground-breaking Professional Apprenticeships Business Administration Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.

The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem-solving & much more.

These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.

Progression

Staff development is key for Light and Airey and this apprenticeship could lead to a permanent position for the right candidate.

Company Benefits:

Onsite parking.

28 days holiday including bank holidays.

Christmas closure.

Pension Scheme.

Smart casual work attire (no trainers, branded clothing or leggings).

Job Types: Full-time, Apprenticeship

Salary: £7.20 per hour

Expected hours: 30 per week

Benefits:
Free parking
On-site parking
Schedule:
Monday to Friday

Education:
GCSE or equivalent (required)

Work Location: In person