Business Development Manager

Newcastle Upon Tyne, Tyne And Wear
Axis CLC

Axis CLC is a national property maintenance and compliance partner, delivering essential repairs, refurbishment and building safety services to keep the UK s homes and public buildings operating at their best. We combine nationwide capability with strong regional delivery, trusted by housing providers, local authorities and public-sector clients across the country.

We are now seeking an experienced Partnership / Business Development Manager to own and grow a regional portfolio, winning, retaining and expanding contracts across the North. You will develop a high-quality pipeline, build senior client relationships, drive pre-construction activity, and convert opportunities into profitable, sustainable work.

This role will be based from our Newcastle office, with regular travel across the region to meet clients and partners. We also offer the flexibility of hybrid working, aligned to business needs.

What you ll deliver

• Growth: Build and maintain a qualified pipeline across the North; meet quarterly pipeline and order-intake targets.
• Retention & expansion: Protect key accounts and deliver growth plans across repairs, planned, compliance and retrofit.
• Client advocacy: Enhance client satisfaction/NPS through structured reviews and rapid escalation handling.
• Improved win rates: Lead early capture, opportunity shaping and price/quality alignment with Operational and Commercial teams.
• Market visibility: Strengthen Axis CLC s profile with frameworks, consortia and sector bodies; support Marketing with events and sector content.

Key Responsibilities

Client & Account Management

• Map stakeholders and decision-makers; develop multi-level relationships across asset, repairs, sustainability and procurement.
• Drive pre-tender engagement and secure framework positions.

Opportunity Development

• Manage the pipeline (CRM) from early engagement to award, ensuring nothing is missed and priorities focus on winnable opportunities.
• Deliver targeted communications that support proactive business development.

Pre-Construction & Bids

• Shape solutions with Ops and Commercial, including scope, programme, risk, technical approach and internal approvals.
• Lead capture plans, value propositions, case studies, client presentations and win themes.
• Support PQQ/ITT submissions with high-quality, accurate content.

Commercial Insight

• Support pricing strategy, benchmarking, KPIs and contract mechanisms including SoRs, open-book and gainshare.

Reporting & Market Intelligence

• Maintain CRM accuracy, contacts, meetings, deal stages and probabilities.
• Report weekly on pipeline, forecasts, risks and required actions.
• Track frameworks, procurement routes, competitors and policy trends (e.g., decarbonisation, Net Zero, social value).

Collaboration

• Work cross-functionally with Operations, Commercial, Bids, Marketing, Finance, Compliance and Internal Comms.

Experience We re Looking For

• Strong experience in business development, partnerships or account growth within social housing, property maintenance, construction or FM.
• Proven track record winning and growing contracts (repairs, planned, compliance, retrofit).
• Strong commercial acumen (pricing, KPIs, SLAs, risk allocation, SoRs).
• Excellent stakeholder engagement and presentation skills at all levels.
• CRM discipline (HubSpot, Salesforce, Dynamics or similar).
• Full UK driving licence; regional travel required.

What We Offer

• Competitive base salary, plus performance bonus
• 25 days holiday + bank holidays
• Pension, medical scheme options and life assurance
• Car allowance
• Employee rewards and wellbeing programme

Why Axis CLC?

You ll be joining a national team with opportunities across a wide range of sectors, from housing and education to healthcare, defence and commercial property. With strong internal career pathways and a culture of developing talent, we offer long-term stability and growth.

We re Committed to Inclusion

We celebrate and value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.