Business Development Manager – Dental

iceConnect

Job Title: Business Development Manager (Dental Sector)

Location: Remote (UK Based) Weekly Office Visit (London)

Salary: £40,000 base + commission (5% of contract value, paid in arrears)

On-Target Earnings (OTE): £55,000+

This role is perfect for an ambitious Sales Representative already working in the dental supply industry, who is eager to take the next step in their career.

iceConnect

We’re a dynamic and growing Managed Service Provider (MSP) delivering IT support and VoIP phone systems. Since 2003, we have provided dental practices with reliable, innovative, and cost-effective IT and VoIP solutions. We specialise in helping dental practices and other businesses optimise their technology to achieve better efficiency and results.

Key Responsibilities

• Sales and Lead Generation
• Identify and generate new leads within the dental sector using your industry knowledge and network.
• Manage inbound enquiries and convert them into high-value contracts.
• Conduct engaging pre-sales demos showcasing our clients IT and VoIP solutions.

Social Media Presence

• Represent the company prominently on social media platforms to enhance brand recognition and awareness.
• Share insights, answer customer queries, and engage with potential leads on social media.
• Work with the marketing team to create and share content that resonates with dental practice owners and managers.
• Be a visible face of the brand, helping to foster trust and credibility online.

Account Management & Customer Success

• Act as the primary point of contact for dental practices post-sale.
• Oversee post-sales onboarding with support from their internal technical team.
• Conduct client training to ensure they gain maximum value from their solutions.
• Drive upselling opportunities and manage contract renewals.

Collaboration

• Liaise with the marketing team to develop materials and campaigns to support sales efforts.
• Provide feedback to refine lead quality and customer engagement strategies.

Performance & Reporting

• Meet or exceed revenue targets and other KPIs, including outbound calls/emails and booked demos.
• Generate regular reports on sales activities, pipeline status, and customer feedback to the CEO.

The ideal candidate:

Experience & Skills

• Minimum 3 years of sales experience with a proven, verifiable track record of meeting or exceeding targets.
• Prior experience in the dental industry is required.
• Skilled at building rapport and maintaining long-term client relationships.
• Confident using social media to engage with clients and promote a professional brand.
• Ability to work independently, demonstrating self-motivation and accountability.

Personal Attributes

• Proactive, goal-oriented, and results-driven.
• Excellent communication and organisational skills.
• Confident in conducting virtual demos and engaging with clients on platforms like Teams.
• Willingness to travel for high-value client meetings (expenses covered).

What is in it for you

Compensation and Perks

Base Salary: £40,000 + 5% commission on closed contracts (paid in arrears).
On-Target Earnings (OTE): £55,000+ annually.

Benefits:

• Flexible working hours with autonomy to manage your schedule.
• Weekly office attendance to foster team collaboration.
• Technology package: laptop, smartphone, and headset provided.
• Free high-speed internet via their services.
• All travel and accommodation expenses covered for client meetings.

Growth Opportunities:

• As they expand, there will be opportunities to grow into senior leadership roles within the sales or customer success teams.
• Access to professional development courses to sharpen your skills and enhance your career.

Impact:

Your efforts will directly contribute to transforming dental practices across the UK, enabling them to operate more efficiently and focus on patient care.

Apply today with an up-to-date CV.