Business Support Executive

Salford, Manchester
Red Recruitment

Business Support Executive

Red Recruitment is recruiting a Business Support Executive to join a telecoms and technology company who are recognised as a leader in their field.

The ideal candidate will have a background in sales or operational support with a high attention to detail.

The salary for this position is 30,000 – 31,000

Benefits & Package for a Business Support Executive:

• Salary: 30,000 – 31,000 per annum
• Hours: Monday – Friday, 9am – 5:30pm
• Contract Type: Permanent
• Location: Manchester
• 33 days holiday (including Bank Holidays)
• Referral Bonus – Recommend a friend
• Employee Assistance Programme
• Private Medical Insurance after probation
• Enhanced Maternity and Paternity pay
• Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme

Key Responsibilities of an Business Support Executive:

• Supporting a wide range of customers, delivering an exceptional customer experience
• Maintaining complete and up-to-date records of all current contracts and customer information
• Identifying and generating opportunities to drive revenue for the business including white space opportunities, cross-sell and up-sell within designated accounts
• Engage in regular contact with assigned accounts to foster strong customer relationships and keep key customers informed on new product releases
• Serve as the primary liaison for vendor relationships on behalf of assigned customers
• Support the Account Manager with customer related quoting, order processing, billing and invoicing enquiries

Key Skills and Experiences of an Business Support Executive:

• Experience working in sales or sales support required
• Experience with CRM system, sales operations and database management
• High attention to detail ensuring accuracy in data and processes
• Excellent customer-facing skills to deliver a professional and polite service
• Ability to organise and prioritise workload effectively to meet agreed timescales and work towards targets whilst providing excellent customer experience
• Hard-working, curious, eager to learn and embrace growth opportunities

If you have the required skills and experience as a Business Support Executive and are interested in this role, please apply now.

Red Recruitment (Agency).