CAFM Specialist

City, Birmingham
Boden Group
Are you eager to make a significant impact in a role that combines operational excellence with innovative technology? A leading company in the industrial services and Facilities Management space is seeking an Inhouse Consultant LeadecOS / CAFM Specialist based in Coventry (with travel across UK sites).

This is not a pure IT or systems administrator role; it is a dynamic blend of CAFM system management, process improvement, user training, and data analysis.

As this market leader expands its hard FM and technical services footprint, you will serve as the UK subject matter expert, driving the deployment and optimisation of a newly launched, custom platform to transform service delivery nationwide.

The Role

As the Inhouse Consultant CAFM Specialist, you ll:

• Lead System Implementation & Rollout: Spearhead system deployments across the UK, gathering business requirements, configuring the platform to optimise workflows, and ensuring total alignment with global standards.
• Drive Operational Improvement: Partner closely with site managers and operational teams to improve business processes, maximise system utilisation, and support the seamless mobilisation of new contracts and sites.
• Deliver User Support & Training: Act as the primary point of contact for system queries, conducting comprehensive training for managers, helpdesk teams, and administrators while producing clear user guides and documentation.
• Manage Data & Advanced Reporting: Maintain rigorous data quality across multiple sites, analysing operational trends and leveraging advanced Excel tools (such as Pivot Tables, Power Query, and complex formulas) to deliver actionable insights.

You
To be successful in the role of In-house Consultant CAFM Specialist, you ll bring:

• Operational CAFM Expertise: Strong operational awareness and practical experience supporting CAFM, field service, or service management systems from an operations standpoint, rather than a purely IT infrastructure angle.
• Relevant experience is desirable: Experience in CAFM , FM systems managers, helpdesk managers/team leaders, mobilisation managers with CAFM exposure, or FM operations professionals with exceptional systems knowledge.
• Advanced Data & Technical Skills: High proficiency in Microsoft Excel to manage structured datasets. Familiarity with Salesforce, project implementation, or exposure to industrial/hard services is highly desirable.
• Excellent Stakeholder Management: Superior communication skills to seamlessly bridge the gap between UK operations and European stakeholders.
• Mobility & Flexibility: A full UK driving license and a willingness to travel regularly to support a diverse site portfolio spanning Coventry, Solihull, Birmingham, Warrington, Hinkley, Crewe.

What’s in it for you?

This role offers significant autonomy as the UK lead for the platform, providing a unique opportunity to shape how a major CAFM application develops across the business. You will benefit from a highly collaborative structure, reporting directly to the UK Head of Engineering & Projects.
The position offers:

• A basic salary of £50,000 (with flexibility up to £60,000 for the right candidate).
• A £5,000 car allowance and a performance-related bonus scheme worth up to 20%.
• A balanced 37.5-hour working week with hybrid arrangements (typically 3 days on-site/2 days WFH, with more site presence required during critical mobilisations).
• Direct influence on high-profile operational projects that enhance business efficiency.

Apply Now! To apply for the position of Inhouse Consultant LeadecOS / CAFM Specialist, click Apply Now and send your CV to Olivia Blake. Interviews are taking place now, so don t miss your chance to secure this impactful role!