Care Coordinator

Saffron Walden, Essex
Health Case Management Limited (HCML)

Care Coordinator

Location: Saffron Walden (full-time office based)

Salary: £24,000

Status: Full-time, permanent

Our specialist Brain Injury case management practice is looking for a Care Coordinator to support recruitment and compliance activities. Reporting to the Senior Care Coordinator, you would be responsible for understanding our patients care needs, advertising and interviewing candidates to work as carers, managing the onboarding and compliance of new hires as well as organising and tracking the training schedules and relevant clinical registrations. This is to join a close knit team in a busy and highly fulfilling role.

Key Responsibilities

• Carry out an effective and timely recruitment process when hiring new support workers for our patients
• Work with Case Managers to develop and update job descriptions, taking into account individual patients’ needs.
• Work alongside Case Managers to develop selection criteria, carry out interviews and coordinate screening calls from relevant applicants
• Manage the Recruitment inbox and respond to queries in a timely fashion
• Create offer letters and contracts, issue these to successful applicants and manage their onboarding
• Manage the background checks (DBS), process qualifications and other relevant paperwork
• Arrange inductions and training
• Monitor compliance with relevant laws, regulations and internal policies, escalating issues to the Registered Manager
• Various administrative duties to support the varied compliance and regulatory activities across the business

Benefits

• 25 days annual leave
• Your birthday off
• 6% company pension contribution
• Bike to Work Scheme
• Medicash Health plan
• Enhanced Maternity/Paternity/Adoption and Shared Parental leave
• 2 voluntary days per year
• Long Service Awards
• Employee Wellbeing Seminars
• CPD opportunities
• Professional memberships paid for (role dependent)

Essential Skills

This role would suit an enthusiastic, highly organised and diligent individual who will ideally have a background in the care sector.

Essential skills/experience:

• Experience working in the care sector
• Understanding of health and social care recruitment requirements
• Understanding of processes within the health and social care sector including training and monitoring of staff
• Ability to work independently and as part of a team
• Great communication and people skills including face to face, telephone and virtual meetings
• Office administration experience including excellent standard of IT skills

Desirable skills/experience:

• Knowledge of CQC registration requirements for health and social care providers

This role would suit someone from the following backgrounds: carer, support worker, recruitment coordinator, recruitment administrator, care administrator

DE&I

HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships