Centre Manager

Dove & Hawk

My client, a luxury serviced office firm with over six sites across Central London, are seeking a dynamic and hands on Centre Manager to join their stunning offices in Aldgate and look over their 8 floor building.Duties

• Conduct regular client service reviews and ensure that high service levels are being maintained.
• Address client complaints.
• Conduct pre-move-in and pre-move-out meetings with clients, managing associated tasks and inventories.
• Take responsibility for revenue, budgeting, and full reviews of profit and loss (P&L) statements of the centre.
• Oversee and manage pre-billing checks, dilapidations, and deposit returns.
• Manage billing, debt chancing and other financials with clients.
• Assess resources within the centre and ensure operational efficiencies.
• Conduct audits across Health and Safety, Fire, and other Risk Assessments.
• Review and enhance all internal operational processes.
• Continually assess the centre and make recommendations for improvements.
• Learn and understand the terms and conditions of client contracts.
• Raise basic licence agreements and service agreements on our client management system requests
• Review facilities documentation and maintain accurate record keeping.
• Oversee FM/H&S apex tendering processes.
• Attend regular operational meetings with staff across the portfolio.
• Report directly to the Operations Director on site performance and operational matters. Attend viewings from an operational perspectiv

Requirements

• 3+ Years in Facilities or Operations Management
• Strong Client Relationships
• Highly adaptable, organised and ability to prioritise
• Problem solving capabilities and a good eye for detail
• Looking to Grow with the cmpany as it expands

Hours: Office based Monday to Friday 9.00am to 6.00pm in Aldgate Salary: £40,000 – £45,000Benefits:

• 33 Annual Leave including Bank Holidays
• 20% Annual Bonus based on site and company perfomance
• Fully Paid Training
• Social Events

For more information, please contact alfie on the property management desk.

Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C’s and Privacy Policy which can be found at doveandhawk.co.uk