Cleaning Area Manager

Thorn Baker Facilities Maintenance

Thorn Baker FM have an exciting opportunity that you wouldn’t want to miss! Are you an experienced Area Manager in the Cleaning Industry based in the Birmingham area.

You will be working for our client who are a highly respected cleaning contractor that provides contract cleaning services for a wide range of clients across the UK. The company is well established and has employee friendly culture and the feedback from the candidates we have secured positions for in other parts of the UK has been fantastic. They are a family owned and run company which means they treat their team exceptionally well. You will be managing 19 sites across the Birmingham area, these are mainly educational or offices environments.

Managerial experience within the cleaning industry is essential.

Need to know information:

• Around 37.5-40 hours, Monday to Friday
• £15.50-£16.00 per hour
• Based in Birmingham
• Requires a DBS check

Benefits:

• Weekly Pay
• Potential Perm opportunities
• Opportunity to work for a company with a fantastic ethos.
• Industry specific training programmes to further develop your career
• An opportunity to run a number of high-profile cleaning contracts
• Company car, work laptop and fuel card are provided

Your Role:

• Responsibility for contract /cleaner performance to achieve and exceed contract SLA and KPI
• Client Relationship management with key focus on service delivery, retention, and contract growth
• Management of all directly employed staff, including recruitment and selection, training, performance management and staff retention.
• Attend training and meetings as required.
• Implementation of all company policies and procedures
• Ensure time sheets are completed within budget and correct. In the event of incorrect entries disputes to be resolved.
• Contact point for enquiries from departments including sales, stores, administration, accounts, and payroll.
• Site visits. In line with client contractual requirement,
• Arranging maintenance and repair of cleaning equipment, ensure PAT testing compliance
• Pre-sale involvement before contract becomes operational, attending new client site meetings with Business Development Managers, managing TUPE transfer and recruitment of operatives
• Provision of cover cleaning operatives, often at short notice
• Any other ad hoc duties and tasks required

About you

• Experience of managing multiple cleaning sites & contracts
• Ability to liaise and work professionally with clients and staff
• Experience within a managerial role within the cleaning (FM) industry, ideally 2 to 5 years experience.
• Excellent communication skills
• Full UK Driving licence

What’s next?

If this role sounds like you and everything your looking for then please apply, we will be in contact within around 48 hours to discuss the role further.