Client Service Administrator

Aylesbury, Buckinghamshire
Adecco

Do you have exceptional customer service skills? Can you manage multiple tasks while solving problems with ease? If so, we want to hear from you!

Our client based in Aston Clinton, is seeking a dedicated Client Service Administrator to take charge of managing allocated accounts and contracts. Your day-to-day responsibilities will include:

• Responding to customer inquiries in a professional and timely manner
• Setting up/ renewing allocated contracts
• Collaborating with the Operations Manager and Service Supervisor to ensure seamless coordination of Service Engineers for supervised visits
• Ensuring all invoices are generated promptly and accurately
• Investigating and swiftly escalating any queries or complaints raised by clients
• Procuring competitive prices from approved suppliers to optimise operational efficiency
• Attending client meetings as required to foster strong relationships and address any concerns

The ideal candidate will possess exceptional customer service skills, impeccable organisational abilities, and a talent for effective time management. Previous experience in an Account Management role would be advantageous.

This full-time position offers Monday to Friday hours from 8:30 am to 5:00 pm, with a one-hour lunch break. Due to the clients location, you must be able to drive and have your own transport.

If you’re ready to take on this exciting opportunity and become an integral part of the team, apply now!

Adecco is a disability -confident employer. It is important to us that we run an inclusive recruitment process to support candidates with any disabilities and encourage applicants of all backgrounds and perspectives to apply. Adecco is committed to building an inclusive, supportive environment for you to explore the next steps in your career.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.