Cloud and Security Product & Propositions Lead

Birmingham, Staffordshire
Intercity Technology

About The Role

Join Our Team as a Cloud and Security Product & Propositions Manager!

We are seeking a commercially savvy Cloud and Security Product & Propositions Manager to oversee customer management and ensure profitable relationships. This role demands experience in product lifecycle management, market research, and creating compelling product propositions. Leadership and stakeholder management skills are key for ensuring cross-functional collaboration and driving product success. Data-driven decision-making and go-to-market strategies are critical for business growth and product adoption.

Key Responsibilities as a Cloud and Security Product & Propositions:

• Collaborate with cross-functional teams to deliver growth and ensure timely, budget-friendly delivery of products and services.
• Innovate based on customer, market, and technology insights, working with sales, technical solution architects, and commercial stakeholders.
• Stimulate lead generation and growth with agile go-to-market propositions targeting specific markets and personas.
• Launch commercial pricing propositions and bundles to promote new business, cross-sell, and upsell opportunities.
• Maintain the product & service portfolio, managing new product introductions, vendor evaluations, and ongoing recommendations.
• Ensure technical, sales, and commercial capability to win in changing markets, and manage product sunsetting.
• Create go-to-market strategies, including sales enablement materials, customer communications, and agile propositions.
• Oversee full product operational readiness, including service definition design, sales documentation, training, commercial contracts, security, and sustainability.

KPIs:

• Revenue, margin, profit, contribution to overheads, ideally EBITDA.
• Marketing (MQL), sales (SQL), and pipeline (opportunity) adds and funnel conversion rates.
• Sales performance vs targets & market growth.
• New business sales profitability.
• Roadmap delivery vs milestones.

Education and Qualifications:

• Relevant experience and qualifications required.

Experience and Knowledge:

• At least 4 years’ experience in a product manager role.
• Detailed knowledge of the UK business Cloud & Security markets.
• Experience managing vendors and understanding their product sets.
• Understanding of marketing and experience with product launches.
• Experience with commercial businesses, public sector, and third-sector organisations.

Competencies and Skills:

• Product Lifecycle Management, Roadmap & Strategy Development, Market Research & Competitive Analysis.
• Cloud Solutions Knowledge, Security Technologies & Best Practices, Cloud Security & Compliance.
• Customer Insights, Persona Development, Solutions Selling.
• Business Case Development, Market Segmentation, Strategic Partnerships.
• Cloud Architecture, Cybersecurity Knowledge, Cloud Integration.
• Cross-Functional Collaboration, Internal and External Communication.
• Agile Methodology, Prioritisation.
• Proposition Development, Brand Positioning, Sales Enablement.
• Data Analysis, Performance Monitoring.
• Team Leadership, Mentoring.

What We Offer:

• 33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of five days.
• Annual pay reviews.
• Holiday buy scheme.
• All-company bonus scheme.
• Death in service cover.
• Employee assistance programme.
• Company pension.
• Active social calendar.
• A strong focus on developing our people.

About Us

Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with – we are really proud of our achievements so far:

• Customer Net Promoter Score of
• Gold Award Investors in People Accreditation
• 3-star “World Class” Best Companies accreditation, and for 2022, 2023, and 2024: – The no. 1 best telecoms company to work for – 9th best mid-sized company in the UK to work for! – 7th best company in the West-Midlands to work for!
• Platinum Eco Vadis rating

We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.