Combined Services Manager (RF-2507-10)

Armagh, County Armagh
Armagh I

Mount Charles are currently recruiting for a Combined Catering and Cleaning Contracts Manager to join our team based at Southern Regional College sites across Armagh and Newry.

This is a great opportunity to join a world-leading facilities management company.

If you are a customer-focused individual and want to join a fun and family-oriented food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves:

Job ref: RF-2507-10

Combined Services Manager Working Pattern:

• 39 hours per week
• Generally, Monday to Friday, however flexibility will be required for occasional weekends/evenings.
• Manage own diary

Rewards:

• £28,000 + £2,000 car allowance
• 25 days holiday plus 8 statutory holidays.
• Life Assurance
• Health and Wellbeing Program inclusive of Employee Assistance Program
• Development Opportunities

The Combined Services Manager Role:

• Manage and control the services (catering, cleaning, ground waste management) for the client to the agreed specifications and targets.
• Lead operating areas and teams to ensure delivery against Key Performance Indicators.
• Motivate and lead high-performing teams to achieve objectives.
• Proactively manage services across sites, providing support and guidance to teams to ensure high service levels.
• Work towards the continuous development and implementation of service standards, styles, and products within your area and as part of the wider catering service line.
• Engage a wide range of personalities and lead with belief and energy.
• Plan, organise, and prioritise across a large stakeholder group.
• Coordinate stock refilling, unpacking, and sorting.
• Maintain presentation and housekeeping standards.
• Handle client queries effectively and promptly to ensure satisfaction.
• Valid driving licence required.

The Person:

• Attention to detail in all aspects of work.
• Lead by example and embody our values.
• Enthusiastic about customer service and reputation.
• Flexible, positive, and with a can-do attitude.
• Basic statutory training includes reading, writing, speaking, and listening skills to understand safety and work instructions and communicate effectively with customers. Proficiency in computer literacy is also required.
• The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Due to the number of applicants, Mount Charles responds only to shortlisted candidates. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

The successful applicant’s offer is subject to the Access NI (Enhanced) check prior to starting. The Access NI Code of Practice is available upon request. Mount Charles Group is committed to fair recruitment of ex-offenders; having a criminal record will not necessarily prevent employment.

GREAT PEOPLE – GREAT SERVICE – GREAT FUTURE