Commercial Contracts Manager

Horley, Surrey
Stark Software International Limited

To provide a high-quality commercial function and ensure all relevant key performance indicators are followed across assigned work and commercial lead areas, holding in depth expertise on commercial lead areas, seeking permissions as required from HoD.

Commercial Contracts Manager

Horley

Responsibilities & Accountabilities

• In depth knowledge of NEC4 and / or BEAMA contract frameworks, with experience of their application in the context of provision of goods, installations and ongoing services.
• Draft, review and negotiate a broad range of commercial agreements and documents including B2B goods and services agreements, introducer and partner agreements and vendor terms and conditions, providing overviews and recommendations in line with group requirements and the department priorities including non standard work as assigned from time to time.
• Refine, evolve and augment existing commercial templates as requested to continually enable Group objectives and reflect regulatory changes.
• Actively grow technical and commercial knowledge and an understanding of the Group and their activities.
• Draft commercial templates and procedures for new products and services to ensure smooth delivery of service and flow down of terms from subcontractors/vendors.
• Develop supporting resources (e.g. work on play books, similar) for templates, projects, similar.
• Ensure that service level commitments in all contracts are achievable.
• Conduct contract reviews in conjunction with Senior Commercial Contracts Managers, Heads of Commercial Contracts, General Counsel and other departments.
• Liaise with and escape legal matters within the department and to General Counsel as needed.
• Support the development, implementation and enhancement of contracting processes, systems and tools.
• Advise Sales, Business Development, Procurement and other teams as needed on all commercial aspects.
• Proactively manage and resolve contract queries both internally and externally in a timely manner and support the work of Commercial Contract Specialists, Senior Commercial Contracts Coordinators and Commercial Contracts Coordinators in the same.
• Investigation, management and resolution of commercial disputes and complaints in a tactful and timely manner, escalating as required.
• Identify and report commercial issues and risks to stakeholders together with effective advice on mitigation strategies and actions.
• Support team members and colleagues with expert knowledge and advice.
• Provide effective training for and support work of Commercial Contracts Specialists, Senior Commercial Contracts Coordinators and Commercial Contracts Coordinators to optimise their contribution to the team.
• Take on and actively manage commercial projects as the need arises.
• Participate, contribute to and actively manage interdepartmental projects as the need arises.
• Undertake effective general administration and telephone duties as required.
• Propose pragmatic, highly effective decisions on all occasions based on a significant awareness and understanding of business issues and activities. Apply a strong commercial awareness having considered all options.
• Support the maintenance of the template library, recording potential amendments to templates for approval and applying approved updates across templates.
• Maintaining quality standards, volume and timeliness of output in accordance with agreed KPIs.
• Effectively liaise with internal teams as necessary.
• Participate in regular training/ learning activities to maintain and develop skills and knowledge.
• Adhere to all Stark policies, procedures and working practices.
• Ensure the health and safety of yourself and others who may be affected by what you do; use work equipment provided safely and co operate with managers to provide safe systems of work.
• Any other reasonable duties as required.

Technical Skills & Knowledge

• Strong problem solving and analytical abilities
• Keep up to date with advances in business area, new methods and ways of working.
• Strong administrative and organisational skills.
• Intermediate knowledge of Excel, Word and Outlook
• Confident and accurate use of departmental computer systems/databases.

Stark Group are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, champions diversity and empowers our people so that everyone can bring their whole self to work and is valued for their specific skills, experience, and vision. We celebrate diversity and are committed to creating an inclusive environment for all employees, creating a progressive, open, and inclusive workplace.