Contract and Warranty Administrator

City, Leeds
Steadplan Group Ltd

Job Title: Contract and Warranty Administrator

Location: Leeds

Salary: Competitive and dependant on experience

Job type: Full-time, Permanent

The Role:

Steadplan currently have an exciting opportunity for an experienced Warranty and Repair & Maintenance Administrator to join our MAN Dealership in Leeds. This role reports directly to our Leeds Depot Manager and offered on a full time and permanent basis. Experience of processing Warranty and R&M is essential – ideally in a Truck Dealership but would consider someone from a Car Dealership.

Responsibilities:

• Claiming and invoicing of all warranty and R & M repairs carried out in our workshops according to the manufacturer guidelines.
• Submission of any required documentation to the manufacturer as requested.
• Action warranty and R & M referrals in a timely manner to ensure that the claim is not rejected.
• Ensure that all warranty and R & M parts are available for inspection at the request of the manufacturer.
• Constantly monitor work in progress to ensure that it is kept to a minimum level.
• Occasionally providing assistance and support to the Retail administrator.
• Effectively communicate with technicians to gain more information on repairs to maximise claimable time.
• Be proactive in maintaining the company’s policies including but not limited to Health and Safety, tidiness, and Compliance.
• Carry out ad-hoc duties as and when required company.
• Overtime may be required at busy periods to meet the growing needs of the business.
• Meet KPI’s set by both Steadplan Group LTD and the vehicle manufacturer.

Benefits:

• Competitive salary
• My Staff Shop Discount and Wellbeing Package
• Private Medical Insurance
• Life Assurance
• Monday to Friday 8:30-17:30
• Contributory pension
• On-site Parking
• 20 days holiday + Bank Holidays (Extra days holidays after 3 & 5 years service)

Please click on the APPLY button to send your CV for this role.

Contract and Warranty Administrator Mechanical, Mechanics Warranty Admin, Contracts Admin Motor, Maintenance Administrator, Warranty Claims Consultant, may also be considered for this role.