Contract Manager

Lesmahagow, Lanarkshire
Gregory Distribution

Contract Manager

Lesmahagow

We are seeking an experienced Contract Manager to oversee and manage the delivery contracts for retail stores across the UK. The ideal candidate will have a proven track record in managing delivery operations, ensuring compliance with service agreements, and working effectively with driver representatives and other key stakeholders. This role is pivotal in ensuring that our delivery processes run smoothly, cost-effectively, and in line with the company’s high standards.

The position of Contract Manager involves:

Contract Management:

• You will have full P&L responsibility for the contract, reporting into the Director.
• Oversee the performance of own fleet, third-party providers and resourcing for the contract.
• Accountable for all operational and legal compliance and ensuring adherence to contract terms and KPIs.
• Negotiate contract renewals, service levels, and amendments with delivery partners.
• Monitor budgets, track expenses, and ensure cost-effective service delivery.

Retail Store Deliveries:

• Manage the operational logistics of retail store deliveries across Scotland, ensuring timely and accurate service.
• Identify and resolve delivery issues or delays, maintaining excellent communication with stakeholders.
• Work closely with retail managers to understand store-specific delivery requirements and optimise operations.

People Skills:

• Build and maintain strong working relationships at all levels.
• Addressing disputes or concerns promptly and professionally.
• Provide guidance and support on labour relations issues, ensuring alignment with organisational policies.

Operational Oversight:

• Analyse delivery data to identify inefficiencies and implement process improvements.
• Collaborate with internal teams such as procurement, operations, and People & Culture to ensure smooth contract execution.
• Drive adherence to health, safety, and regulatory compliance standards within delivery operations.

Essential Skills required for Contract Manager:

• Proven experience as a Contract Manager or in a similar role, with a focus on retail store deliveries in Scotland.
• Strong negotiation, stakeholder management, and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to work collaboratively across teams and departments.
• Knowledge of UK logistics regulations, retail delivery processes, and health and safety standards.
• Analytical mindset with the ability to interpret data and drive performance improvements.

Desirable Skills required for Contract Manager:

• Relevant qualifications in supply chain management, logistics, or a related field.
• Experience in budget management and financial analysis.
• Familiarity with retail operations and customer service principles.

Why Hayton Coulthard Transport?

• Salary for Contract Manager is between 55,000pa – 60,000pa Depending on Experience.
• Hours of work: Monday to Friday from 08:30hrs – 17:30hrs.
• Additional holiday purchasing scheme
• Retail discounts with Hapi
• Retail Trust Wellbeing Support
• Opportunity to develop your career within an expanding business.
• Excellent holiday allowance and company benefits.
• Life assurance, pension and sickness scheme
• Christmas Savings Club
• Black Circle Tyre discount
• Leading industry qualifications
• This vacancy is not entitled to the employee referral scheme.
• Free Uniform.
• Strong culture of teamwork.

So if you have the drive to be the best and want to be a part of a flourishing and ambitious company, apply now for this vacancy.

Please submit your application as soon as possible; due to the high volumes of applications we receive, and we reserve the right to close any adverts before the closing date once we have received sufficient applications.

The Gregory Group require all applicants to be eligible to work in the UK with no restrictions, as we are unable to offer sponsorship/work visas. You will be required to provide proof of Right to Work at interview stage.

Interested applicants for Contract Manager should click the apply button below. For any queries in relation to the vacancy please contact our Recruitment Team on . Please take into account that our Recruitment Team work Monday to Friday 08:30hrs – 17:00hrs, so we will get back to you as soon as we can.

External Website Applications: You will be redirected to the Gregory distribution Website where you can apply for this vacancy. You will be asked to complete a short application form and will receive email confirmation when it has been submitted.

Note to recruitment agencies: We prefer to recruit direct, but we do have a Preferred Supplier List for when we need a helping hand. We’ll be in touch if we need you.

Subject to terms and conditions