Contract Manager

Lincoln, Lincolnshire
IO Associates

Role: Contract Manager

Location: Lincoln (Hybrid; 2 to 3 days per week in-office)

Salary: £40,000 – £55,000 depending on experience

We are recruiting on behalf of an established, market-leading Healthcare Technology & Software provider looking for an experienced Contract Manager to join their commercial team.

In this role, you will take true ownership of a diverse portfolio of customer-facing agreements, bridging commercial objectives and customer requirements while mitigating risk. You will work cross-functionally with Commercial, Legal, Finance, Product, and Operations teams to lead drafting, reviews, renewals, and direct client negotiations.

Key Responsibilities

• Contract Drafting & Negotiation: Draft, review, amend, and negotiate customer-facing commercial contracts (SaaS agreements, SLAs, DPAs, licensing terms, variation letters).
• Stakeholder & Client Engagement: Lead negotiation discussions directly with customers, translating complex legal/commercial concepts clearly to non-legal stakeholders.
• Full Lifecycle Management: Oversee contracts from initial drafting and internal sign-offs through to execution, performance tracking, renewal, or termination.
• Process & Framework Optimisation: Support the rollout of a formal contract playbook, maintain clause libraries and fallback positions, and optimise CRM/Salesforce tracking.
• Compliance & Governance: Align agreements with public sector and healthcare frameworks, support customer due diligence questionnaires, and review DPIAs.

What We’re Looking For

• Commercial Contract Experience: Proven background drafting, reviewing, and actively negotiating customer-facing commercial agreements (not just administrative date-tracking).
• Detail-Oriented & Independent: Exceptional eye for detail with the ability to manage competing priorities, spot hidden risks, and operate autonomously.
• Clear Communicator: Strong written and verbal communication skills with the confidence to lead customer-facing commercial discussions.
• Valuable Backgrounds (Desirable): Experience in HealthTech, SaaS/Software, NHS/public sector frameworks, or data protection. Familiarity with Salesforce CRM is a bonus.
• (Note: A formal legal qualification is not required-practical commercial contract expertise is what matters most.)