Contract Manager

Hounslow, London
Know How Resourcing

An exciting opportunity has become for a Contracts Manager to join the Operations team of one of our prestigious clients , providing support for the growing number of developments in the Southern region.

This role is focused on managing the entire installation process, ensuring successful project completion on fast-paced, third-party high-rise developments across the area.

Key responsibilities will include:

• Delivering exceptional customer service.
• Maintaining high standards of Health & Safety on-site.
• Managing subcontractor labour levels to meet customer requirements.
• Ensuring superior fit quality throughout the projects.
• Scheduling fitter assignments through IT systems.
• Managing the review and resolution of snags via customer QA systems (Fieldview, SnagR, etc.).
• Ensuring that fitting teams hold the necessary qualifications and certifications (CSCS cards, SSSTS/SMSTS, Face Fit certificates, etc.).

To be successful in this role, you must:

• Be confident in engaging with people at all levels.
• Be self-driven and motivated to progress in your career.
• Be capable of managing multiple projects simultaneously and effectively.
• Thrive under pressure and meet tight deadlines.
• Be computer literate.
• Maintain a professional appearance at all times.

You will also need to have:

• Knowledge of kitchen installation processes.
• Ideally, a construction-related qualification.
• Strong IT skills.
• Excellent organizational and time management capabilities.
• A solid understanding of health and safety, with qualifications such as IOSH, SMSTS, or SSSTS being beneficial.
• A valid CSCS or HBF Card.
• A full UK driving licence.