Contract Support Administrator

CBW Staffing Solutions
Contract Support Administrator – Glasgow City Center – Salary up to 30,000 DOE

CBW are looking for a Contract Support Administrator to work with a leading facilities company based in the City Center of Glasgow. Your main duties consist of supporting the Commercial Team with financial administration, contract administration, and day-to-day operational support. This role is ideal for someone with strong organisational skills and experience in a commercial or financial environment.

Key Responsibilities:

• Liaising between internal teams and client helpdesk’s for updates and closure of nationwide planned and reactive tasks.
• Providing information to account/ contract manager and client teams for regular reporting.
• Organising accommodations and site permits.
• Maintaining client portals, ensuring certification and paperwork is received and uploaded.
• Assisting account/contracts manager with production of quotations.
• Ordering of materials, equipment, and stock control.
• Liaising with internal planning team for scheduling and booking of engineers.
• Support the team with day-to-day administrative tasks, handling documentation, correspondence, and general enquiries.
• Liaise with suppliers to resolve billing issues and assist with financial administration.
• Apply schedules to generate pricing for reactive works and small project quotations.
• Compile and submit client applications and reports in accordance with contractual guidelines.
• Check and validate all financial submissions to ensure accuracy and compliance.
• Review and approve purchase orders and invoices from subcontractors.
• Work closely with Engineering teams and Helpdesk Administrators to maintain effective service delivery.
• Create purchase order requests and record goods received.
• Produce monthly client invoices and ensure financial records are kept up to date.

Person Specification:

• Strong administrative and organisational skills.
• Excellent communication and customer service abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and FM software.
• Ability to manage multiple tasks and prioritise workload effectively.
• Experience in working within a Facilities Management environment (preferred).
• Previous experience in an administrative role, ideally within FM or a similar environment (Essential).
• Familiarity with FM operations, property management, or building maintenance (advantageous).
• Strong IT skills and experience working with databases and reporting systems.

Salary & Benefits:

• Salary up to 30,000 DOE
• 25 days annual leave plus bank holidays.
• Generous workplace pension scheme.
• Training, development & progression opportunities.
• Monday to Friday 8am – 5pm office based.