Contracts Administrator

Sutton Coldfield, West Midlands
Pure Staff Ltd

My Client is an international metals business with a worldwide reputation for quality and due to continued growth they are looking to recruit a Contracts Administrator on a full time/permanent basis for their site near Sutton Coldfield.

Working a 40hr week – Monday to Friday 8:30am to 5pm Monday to Friday, the successful candidate will become a part of a high performing team with continuous training and development available.

Responsibilities

To support the Contracts Manager in administering contracts and long-term agreements held by the company.

Provide a high level of service and ensure their contractual obligations are consistently met.

Main duties

• Respond to client queries in timely manner
• Order processing – Accurate order entry – Accurate stock allocation using FIFO principles o Use of cut planner software – Timely releasing of orders to warehouse to ensure on time delivery

• Process & upload customer forecasts monthly
• Manage customer inventory profile, ensuring the correct amount of stock is reserved
• Obtain quotes from suppliers for materials where necessary
• Raise purchase requisitions in relation to forecasts and orders
• Manage customer outstanding order books
• Monitor incoming stocks and proactively inform clients of any potential delays
• Monitor credit line. Where necessary communicate with accounts and client to proactively resolve any issues
• Develop sound product knowledge to ensure opportunities are maximized
• Record customer interaction on CRM
• Cover customer accounts during colleague’s leave and travel
• Unearth additional prospects and value-added opportunities with clients

Person specification

• Customer facing experience in a similar role
• Very good understanding of Microsoft Office, Outlook and Excel
• Excellent analytical and organizational skills
• Strong mathematical and IT skills
• Ability to write reports
• Ability to work to a high degree of accuracy
• Good understanding of business
• Strong customer relationship skills
• Presentation skills
• Ability to work under pressure and meet deadlines
• Attention to detail
• Able to communicate with individuals at all levels