Contracts Manager

ARC Group

Job Title: Contracts Manager Facilities & Maintenance

Location: London
Salary: £45,000 – £60,000per annum (Depending on experience)
Contract Type: Permanent/Full-time

About the Role

We are seeking an experienced Contracts Manager to oversee the delivery of facilities and maintenance contracts across multiple sites. You will be responsible for managing contractors, ensuring compliance with statutory regulations, delivering services to agreed KPIs, and maintaining excellent client relationships.

This role is ideal for someone with a strong background in hard and soft FM, maintenance management, and contract performance monitoring.

Key Responsibilities

• Manage and oversee FM and maintenance contracts, ensuring high-quality service delivery
• Monitor contractor performance against KPIs, SLAs, and contractual obligations
• Conduct site inspections and audits to maintain safety and compliance standards
• Lead contract mobilisation, renewals, variations, and negotiations
• Manage budgets, costs, and identify efficiencies across contracts
• Ensure compliance with health & safety, statutory regulations, and industry best practices
• Build strong relationships with clients, contractors, and internal stakeholders
• Produce reports on contract performance, financials, and improvement initiatives

Skills & Experience

• Proven contract management experience in facilities management, building maintenance, or related sector
• Knowledge of hard FM (mechanical, electrical, HVAC, building fabric) and/or soft FM (cleaning, security, catering, grounds)
• Strong budget management, commercial awareness, and cost control skills
• Excellent stakeholder management, negotiation, and leadership skills
• Knowledge of health & safety, compliance, and statutory requirements
• Ability to manage multiple sites and contracts efficiently

Qualifications

• Relevant qualification in Facilities Management, Building Services, or Engineering (HNC/HND/Degree desirable)
• Health & Safety qualification (NEBOSH, SMSTS, or IOSH) preferred
• Professional membership (IWFM, CIBSE) desirable

Benefits

• Competitive salary and performance-related bonus
• Career development opportunities
• Pension, healthcare, and other employee benefits

Application Process: If you would like more information on this position of a Contracts Manager, or any other vacancy, please email your current CV through and Charlotte will be in contact with you