Contracts Manager

Brandon, Suffolk
ARC Group

Job Title: Contracts Manager Kitchen & Bathroom Refurbishments

Location: Office based in Brandon, covering East Anglia

Salary: £55,000per annum + Car Allowance

Reporting to: Regional Director / Operations Manager

Company Overview

We are working with a leading national property maintenance and refurbishment contractor delivering planned works, responsive repairs, and compliance-led projects across social housing and public sector portfolios. With a strong regional presence and nationwide capability, they pride themselves on delivering high-quality, customer-focused services that enhance homes and communities.

Role Overview

The Contracts Manager will be responsible for the successful delivery of kitchen and bathroom refurbishment programmes within occupied and void residential properties. You will oversee multiple projects simultaneously, ensuring works are delivered safely, on time, within budget, and to the highest quality standards.

Key Responsibilities

Project & Operational Management

• Manage end-to-end delivery of kitchen and bathroom replacement programmes
• Oversee multiple sites, ensuring efficient resource allocation and programme adherence
• Monitor project performance against KPIs, budgets, and timelines
• Ensure works are completed to specification and client requirements

Commercial & Financial Control

• Manage project budgets, forecasts, and cost control
• Review and approve valuations, variations, and final accounts
• Work closely with commercial teams to maximise value and minimise risk

Health, Safety & Compliance

• Ensure full compliance with H&S legislation and company policies
• Promote a strong safety culture across all sites
• Carry out regular site inspections and audits

Client & Stakeholder Management

• Build and maintain strong relationships with clients, residents, and stakeholders
• Act as the main point of contact for contract performance and delivery
• Manage customer satisfaction and resolve escalations effectively

Team Leadership

• Lead and support site managers, supervisors, and operatives
• Drive performance, productivity, and continuous improvement
• Support training, development, and succession planning within the team

Supply Chain Management

• Manage subcontractors and suppliers to ensure quality and performance
• Ensure compliance with contractual and company standards
• Develop strong, collaborative supply chain relationships

Key Skills & Experience

• Proven experience managing planned works contracts (kitchens & bathrooms)
• Background in social housing or residential refurbishment
• Strong commercial awareness and budget management experience
• Excellent leadership and team management skills
• Strong client-facing and communication abilities
• Good understanding of health & safety regulations
• Ability to manage multiple projects in a fast-paced environment

Qualifications

• Relevant construction qualification (e.g. HNC/HND/Degree or equivalent experience)
• SMSTS (Site Management Safety Training Scheme) essential

What We Offer

• Competitive salary and package
• Company allowance
• 25 days holiday
• Bonus share after one year
• Pension & Healthcare
• Career progression within a growing national organisation
• Ongoing training and development opportunities
• Supportive and collaborative working environment

Application Process: If you would like more information on this position of a Contracts Manager, or any other vacancy, please email your current CV through and Charlotte will be in contact with you