Contracts Manager

Coalville, Leicestershire
EngineeringUK

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The Vacancy

Here at Wates, we have an opportunity for a Contracts Manager to join our WPS team within our Responsive Maintenance division. You will be based out of our shared client offices in the Coalville area, so ideally, you will need to be commutable to that area. The primary focus of this role will be to increase the contract turnover whilst ensuring compliance with contractual service standards.

Key Accountabilities will include:

1. Lead a team of Supervisors, Administrators, Planners, and Operatives
2. Manage, monitor, review, and oversee customer satisfaction across the contract
3. Ensure that large multi-trade jobs are booked in by the scheduling team and checked to clarify what trades and timeframes are required
4. Responsible for operatives adhering to attendance, mobile phone, driving, no smoking, and alcohol and drugs policies, ensuring that if policies are not followed, appropriate action is taken
5. Work closely with the Commercial team to identify and rectify invoicing issues affecting contract P&L margins
6. Ensure Health and Safety compliance in adherence with our Wates Operating Framework

We are looking for

An experienced Contracts Manager who:

• Has Repairs and Maintenance sector experience
• Has a proven track record in managing large Maintenance contracts
• Has a proven track record in managing a large and diverse direct labour organization and supply chain
• Is fully compliant and has a proven track record in Health and Safety Management
• Has proven commercial acumen in running large Maintenance contracts

To be successful in this role

You will be an excellent communicator able to influence at all levels, highly organized, and driven to achieve high levels of customer and client satisfaction.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

Please make your current line manager aware that you are interested in this internal opportunity before applying. One of the Recruitment Team will then be in contact to discuss the role in more detail and advise of next steps.

Work for Wates

Wates is one of the UK’s leading family-owned development, building, and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive,’ and our three promises:

• Thriving places – working with customers, partners, and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.

We are proud to be recognized as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favorably due to an offending background.