Customer Services Team Lead (Logistics)

Positive Employment

TEMP TO PERM OPPORTUNITY

OFFICE BASED

CORPORATE FLEET EXPERIENCE ESSENTIAL

Our client is a large local government organisation and looking for an experienced Customer Services Team Lead to join their team, This is initally a 3 month contract which may be extended for the right candidate

You will

Provide overall leadership and management to the team by the recruitment, mentoring and management (including performance management) of the staff reporting to the post, in accordance with the County Councils policy & procedures.

• Oversee and support with the day to day planning, operation and problem solving of the teams you are responsible for.

• Oversee the delegation and allocation of work within the team, ensuring that a high quality service is delivered.

• Take full responsibility for the day-to-day operations in your department and ensure that workloads are completed within the requisite time periods.

• Work with the Purchasing and Contracts Manager to ensure that the picking facility operates coherently with demand.

• Developing the skills of the team and reviewing performance in conjunction with the service area • Ensuring effective and accessible communication for the service area with staff, employees, service users, customers, partner agencies and others as appropriate

• Ensuring effective internal and external working relationships are established and maintained with organisations and agencies relevant to the work of the service area

PLEASE NOTE THIS ROLE IS INSIDE SCOPE O(F IR35